Formally complaining about a Vendor

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angry scientist
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Formally complaining about a Vendor

Post by angry scientist » Fri, 13 Sep 2013 6:00 pm

The vendor that we purchase food and consumables from, delivered rice packets that contain worms- now the second time around. Despite telephonic complaints, these guys are not responding and I am at the verge of formally putting up a case against them. The fact that we were feeding on this item until the worms were eventually noticed makes me extremely annoyed and disappointed at the vendor.

Now, any advise on how this is done in SG ? One need to contact authority like AVA or approach the consumer's federation or something ?

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Wd40
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Post by Wd40 » Fri, 13 Sep 2013 6:27 pm

Your nick is very appropriate, most of your posts have been complaints against somebody or the other.

Dont tell me in India, you never found worms in your rice :P

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PNGMK
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Post by PNGMK » Fri, 13 Sep 2013 6:52 pm

CASE

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zzm9980
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Re: Formally complaining about a Vendor

Post by zzm9980 » Fri, 13 Sep 2013 7:47 pm

angry scientist wrote:The vendor
And who are they? Is this a local grocery chain like NTUC or Cold Storage? Or some kind of specialized catering company?

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Post by livingontheedge » Fri, 13 Sep 2013 9:01 pm

Second time round?

How about just stopping to buy from the vendor after the first time around.

Doesn't take a Scientist to figure that out.

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durain
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Post by durain » Fri, 13 Sep 2013 9:43 pm

at least the bugs are free range :D. put the rice out in the hot sun and stick some unpeel garlin in, that will get rid of them.

have a read on a previous post on the bugs... http://forum.singaporeexpats.com/ftopic92826.html

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Post by BedokAmerican » Fri, 13 Sep 2013 9:51 pm

I read the original post and got so grossed out! Those must have been horrible experiences. And to think I get grossed out when there are bugs crawling on fruit in grocery stores. The worms sound so much more disgusting.

To file a complaint, this could be a place to start:
http://app2.nea.gov.sg/public-health/food-hygiene
http://app2.nea.gov.sg/corporate-functions/contact-nea

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Re: Formally complaining about a Vendor

Post by Wd40 » Fri, 13 Sep 2013 10:00 pm

zzm9980 wrote:
angry scientist wrote:The vendor
And who are they? Is this a local grocery chain like NTUC or Cold Storage? Or some kind of specialized catering company?
I bet he is talking about Indian Ponni rice and the vendor is an Indian groceries vendor that does home delivery like this one:

http://www.myonlinegroceries.com/

Just to let you know worms in rice in India, is no big deal. Its not a lot of worms mind you. Its those white worms that look almost like rice but slightly longer. If you wash the rice properly before cooking, you wont eat them.

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Post by x9200 » Sat, 14 Sep 2013 10:06 am

Just change the vendor and warn your friends. I don't think there is anything formal and effective at the same time that could be done in cases like this one.

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Re: Formally complaining about a Vendor

Post by zzm9980 » Sat, 14 Sep 2013 10:49 am

Wd40 wrote: Just to let you know worms in rice in India, is no big deal.
It's a big deal if you're vegetarian! :D

If not, it's a good source of protein.

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Re: Formally complaining about a Vendor

Post by Wd40 » Sat, 14 Sep 2013 11:10 am

zzm9980 wrote:
Wd40 wrote: Just to let you know worms in rice in India, is no big deal.
It's a big deal if you're vegetarian! :D

If not, it's a good source of protein.
Its ok, lah. Eating non-vegetarian stuff, unknowingly is not a sin. Where you can avoid, its good to avoid :)

For example, I dont eat eggs and never buy anything, that I know for sure that contains eggs. But, I eat cake when I go for birthday parties, dont like to offend them. Its the principle of the thing that matters, for me atleast.

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Re: Formally complaining about a Vendor

Post by nakatago » Sat, 14 Sep 2013 11:55 am

Wd40 wrote:
zzm9980 wrote:
Wd40 wrote: Just to let you know worms in rice in India, is no big deal.
It's a big deal if you're vegetarian! :D

If not, it's a good source of protein.
Its ok, lah. Eating non-vegetarian stuff, unknowingly is not a sin. Where you can avoid, its good to avoid :)

For example, I dont eat eggs and never buy anything, that I know for sure that contains eggs. But, I eat cake when I go for birthday parties, dont like to offend them. Its the principle of the thing that matters, for me atleast.
As long as you're not one of those douche vegans that's cool.
"A quokka is what would happen if there was an anime about kangaroos."

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Re: Formally complaining about a Vendor

Post by ecureilx » Sun, 15 Sep 2013 1:00 pm

nakatago wrote:
Wd40 wrote:
zzm9980 wrote: It's a big deal if you're vegetarian! :D

If not, it's a good source of protein.
Its ok, lah. Eating non-vegetarian stuff, unknowingly is not a sin. Where you can avoid, its good to avoid :)

For example, I dont eat eggs and never buy anything, that I know for sure that contains eggs. But, I eat cake when I go for birthday parties, dont like to offend them. Its the principle of the thing that matters, for me atleast.
As long as you're not one of those douche vegans that's cool.
+1 ....

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sundaymorningstaple
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Post by sundaymorningstaple » Sun, 15 Sep 2013 1:41 pm

I wonder if vegetarians cry or feel sorry when they hear the plants scream when they rip them out of the soil or cut off their limbs an fingers for their salads. Or are they as hard-hearted as as normal sane people? :-k
SOME PEOPLE TRY TO TURN BACK THEIR ODOMETERS. NOT ME. I WANT PEOPLE TO KNOW WHY I LOOK THIS WAY. I'VE TRAVELED A LONG WAY, AND SOME OF THE ROADS WEREN'T PAVED. ~ Will Rogers

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Post by x9200 » Sun, 15 Sep 2013 2:15 pm

Vegetarians eat plants. Plants are essential to the eco systems. Plants should be protected.
Non-vegetarians eat animals. Animals contribute to the destruction of the eco systems. Number of animals should be limited.

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