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Formally complaining about a Vendor
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Formally complaining about a Vendor
The vendor that we purchase food and consumables from, delivered rice packets that contain worms- now the second time around. Despite telephonic complaints, these guys are not responding and I am at the verge of formally putting up a case against them. The fact that we were feeding on this item until the worms were eventually noticed makes me extremely annoyed and disappointed at the vendor.
Now, any advise on how this is done in SG ? One need to contact authority like AVA or approach the consumer's federation or something ?
Now, any advise on how this is done in SG ? One need to contact authority like AVA or approach the consumer's federation or something ?
Re: Formally complaining about a Vendor
And who are they? Is this a local grocery chain like NTUC or Cold Storage? Or some kind of specialized catering company?angry scientist wrote:The vendor
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- durain
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at least the bugs are free range
. put the rice out in the hot sun and stick some unpeel garlin in, that will get rid of them.
have a read on a previous post on the bugs... http://forum.singaporeexpats.com/ftopic92826.html

have a read on a previous post on the bugs... http://forum.singaporeexpats.com/ftopic92826.html
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I read the original post and got so grossed out! Those must have been horrible experiences. And to think I get grossed out when there are bugs crawling on fruit in grocery stores. The worms sound so much more disgusting.
To file a complaint, this could be a place to start:
http://app2.nea.gov.sg/public-health/food-hygiene
http://app2.nea.gov.sg/corporate-functions/contact-nea
To file a complaint, this could be a place to start:
http://app2.nea.gov.sg/public-health/food-hygiene
http://app2.nea.gov.sg/corporate-functions/contact-nea
Re: Formally complaining about a Vendor
I bet he is talking about Indian Ponni rice and the vendor is an Indian groceries vendor that does home delivery like this one:zzm9980 wrote:And who are they? Is this a local grocery chain like NTUC or Cold Storage? Or some kind of specialized catering company?angry scientist wrote:The vendor
http://www.myonlinegroceries.com/
Just to let you know worms in rice in India, is no big deal. Its not a lot of worms mind you. Its those white worms that look almost like rice but slightly longer. If you wash the rice properly before cooking, you wont eat them.
Re: Formally complaining about a Vendor
It's a big deal if you're vegetarian!Wd40 wrote: Just to let you know worms in rice in India, is no big deal.

If not, it's a good source of protein.
Re: Formally complaining about a Vendor
Its ok, lah. Eating non-vegetarian stuff, unknowingly is not a sin. Where you can avoid, its good to avoidzzm9980 wrote:It's a big deal if you're vegetarian!Wd40 wrote: Just to let you know worms in rice in India, is no big deal.![]()
If not, it's a good source of protein.

For example, I dont eat eggs and never buy anything, that I know for sure that contains eggs. But, I eat cake when I go for birthday parties, dont like to offend them. Its the principle of the thing that matters, for me atleast.
- nakatago
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Re: Formally complaining about a Vendor
As long as you're not one of those douche vegans that's cool.Wd40 wrote:Its ok, lah. Eating non-vegetarian stuff, unknowingly is not a sin. Where you can avoid, its good to avoidzzm9980 wrote:It's a big deal if you're vegetarian!Wd40 wrote: Just to let you know worms in rice in India, is no big deal.![]()
If not, it's a good source of protein.
For example, I dont eat eggs and never buy anything, that I know for sure that contains eggs. But, I eat cake when I go for birthday parties, dont like to offend them. Its the principle of the thing that matters, for me atleast.
"A quokka is what would happen if there was an anime about kangaroos."
Re: Formally complaining about a Vendor
+1 ....nakatago wrote:As long as you're not one of those douche vegans that's cool.Wd40 wrote:Its ok, lah. Eating non-vegetarian stuff, unknowingly is not a sin. Where you can avoid, its good to avoidzzm9980 wrote: It's a big deal if you're vegetarian!![]()
If not, it's a good source of protein.
For example, I dont eat eggs and never buy anything, that I know for sure that contains eggs. But, I eat cake when I go for birthday parties, dont like to offend them. Its the principle of the thing that matters, for me atleast.
- sundaymorningstaple
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I wonder if vegetarians cry or feel sorry when they hear the plants scream when they rip them out of the soil or cut off their limbs an fingers for their salads. Or are they as hard-hearted as as normal sane people? 

SOME PEOPLE TRY TO TURN BACK THEIR ODOMETERS. NOT ME. I WANT PEOPLE TO KNOW WHY I LOOK THIS WAY. I'VE TRAVELED A LONG WAY, AND SOME OF THE ROADS WEREN'T PAVED. ~ Will Rogers
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