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by AngMoG » Wed, 16 Oct 2013 10:10 am
Just use Citi for the international transfers (Citi SG from/to Citi US). Once it is set up, it is quite hassle free, and the transfers are either free or with a relatively small charge (10 SGD or less). Other banks charge you 60 SGD minimum. You don't need to bank with Citi SG per se, afaik keeping a certain minimum balance in the account is generally enough.
I have banked with them for years, I have never had any major issues. Granted, I have never had any "special requests" either. As with any bank, the service is friendly, but often incompetent, and waiting times on the phone support can be long. As any bank, they will also call you randomly for stuff you do not want, such as new credit cards or loans. Note that you do not have to be a customer of a bank to get such calls, they just need to have obtained your number somehow.
Citi probably has the most ATMs in Singapore behind DBS/POSB and OCBC, so getting money should not be an issue. Especially useful for me since a lot of MRT stations have them. Plus, you avoid the long queues that usually form at DBS/POSB ATMs.