Time is money.dresch wrote: a. I checked my phone records, it was Wednesday last week.
b. We spoke for the best part of 25 mintues on the phone, but because I'm not particular eloquent I said I would summarise these details via email. I did this on Sunday. Admittedly I would have liked to send this sooner.
You're accusing her of inefficiency, but perhaps you should consider your own? You're not considered as serious.
Back in those same days I was describing earlier of sitting in an estate shop on Saturday mornings. Everyone who walked in was welcomed, '[Smile] Sit down, would you like a cup of tea?'
Then the process was to:
- listen to what the walk-ins think they want
- listen to what they think they can get
- sort of gently break it to them what they're 'in the market' for (different areas, property specs)
The truly amazing thing was how many very educated and intelligent people, had so little clue about probably the largest purchase of their life.
There was also the category of 'time waster', people who came in and 'talked the talk', but would never do any business. I saw negotiators sit down, smile, take down particulars for 20 minutes, and then on a customer leaving the shop, they'd flamboyantly drop the notes straight into the bin - 'Kin timewaster lol'.
Estate agents are good judges of character, they have to be, it is a major (yet silent) part of their job. You could say their job is not property, but managing/gauging emotions/actions, in what is a highly stressful and emotive market.