Change Channel on Cisco DPC3295 router

[carteki]

So after 3 fruitless calls to the Starhub help desk I am pleading for your help - HOW DO YOU CHANGE THE CHANNEL on the CISCO DPC3295 router?

On the wiresless setup screen the radio button is fixed on WIFI protected setup and I cannot change it to manual. The idiot on the other end of the phone suggested I do a full router reset - which I did - with no discernable effect. So please - there has to be a slightly less drastic option than a full router reset.

Many thanks.

[offshoreoildude]

The country setting (if one) often sets the default channels.... some countries do not allow all IEEE 802.xxx bands to be used. Try changing the country setting (if one). Otherwise go buy a router that you can install Tomato on.

[Strong Eagle]

Are you logged in with the default credentials: admin/password?

Are you trying to access setup via wireless or wired connection?

http://www.starhub.com/content/dam/supp ... nguide.pdf

[carteki]

Are you logged in with the default credentials: admin/password?

Are you trying to access setup via wireless or wired connection?

http://www.starhub.com/content/dam/supp ... nguide.pdf

I'm wired and logged in and can change anything else, set up mac addresses - the works. I can't however turn off the protected wifi setup

[Strong Eagle]

I can only suggest that you contact Cisco as they have quite a few pages related to protected wifi setup.

http://tools.cisco.com/security/center/ ... 120111-wps