Singapore Expats Forum

MOVING in, out and around SINGAPORE

Discuss about the latest news & interesting topics, real life experience or other out of topic discussions with locals & expatriates in Singapore.

Tobs
Newbie
Newbie
Posts: 1
Joined: Mon, 18 Feb 2013

MOVING in, out and around SINGAPORE

Postby Tobs » Mon, 18 Feb 2013 2:29 pm

With this post I'd like to share my latest experience of moving from Singapore to Penang.
When we decided to accept a new challenge and to move from Singapore to Penang, we immediately started to contact several local moving companies in Singapore. After various quotes and visits of 'movers', we chose the local company 'Raffles Movers' to be our movement partner. Their quote and approach was the most professional and reasonable one...
THIS WAS A VERY BIG FAILURE!!!
Raffles Movers did not follow their contractual content, such as 'crating of piano, art-work and LCDs', or such as using their 'professional packing team'... nothing was packed as expected - and the packing team was a third-party outsourced company!
The result was devastating:
- almost all our furniture arrived in Penang DAMAGED
- our electric appliances as washing machine and tumble dryer arrived damaged
- most of our framed art-work arrived broken
Our property arrived in a state that you would consider being a scrap-yard.
While it was obvious, that 99% of the damaged occurred during packing and loading, the Movers managed then to break our piano by trying to unload it out of the container with two (!!!) man - it dropped, of course...

All this happened in June 2012! The damages were noted immediately, they were reported immediately... and until today I have not received any compensation!
In fact, Raffles Movers is telling me each week a new 'story' why the compensation (upon we agreed months ago) has not been transferred.
Out of my own 'pocket' I had to replace and repair all the damages... RAFFLES Movers is not even communicating with me...
So please:
anybody who needs to move or knows somebody who needs to move -
NEVER EVER USE RAFFLES Movers!!!
I will have to go now the 'hard way' and I have to use legal support...

If anybody has a good advice for me - I'd be grateful!
[/b][/u]

User avatar
taxico
Director
Director
Posts: 3190
Joined: Sat, 10 May 2008
Location: Existential dilemma!

Postby taxico » Mon, 18 Feb 2013 7:15 pm

small claims tribunal...

but i assume you're claiming more than 10 grand... you might want to just get a lawyer.


  • Similar Topics
    Replies
    Views
    Last post

Return to “General Discussions”

Who is online

Users browsing this forum: No registered users and 5 guests