1. We got our noise problems to an acceptable level this problem by getting a local (agent) to speak to them in their own language. You should ask them to help out as there isn't any rules in your favour when it comes to noise and neighbours. None. If they have kids its just your bad luck unfortunately, kids will be kids. Even my own 1 year old has elephant feet in our hdb. Otherwise the problem is that people don't really give a damn about anything outside their own home and may not be as civilised as you may be used to.byseeksconseil wrote:Hi,
I realize that there is another thread on this page about noisy neighbors. But I think my questions are a little different. So I am starting my own.
I came (back) to Singapore in October and moved into an HDB unit last month (renting the entire flat myself). I am having noise issues with the family living above me (4 of them). First of all, they walk with very heavy footsteps (like elephants). Second, I hear furniture being dragged throughout the day.
I feel disturbed and find it difficult to deal with. I have talked to the family twice. But there has been little improvement. I am thinking of the next two steps. 1) Approach HDB for help (I know there is mediation available - I see it on the HDB website) 2) If mediation is not successful, I will move out (probably) to a condo unit (or rather, just a bedroom in a Condo unit).
My specific questions are the following:
1) Is it ok for me (the tenant) to approach HDB about the noise problem? Or, would it be more effective if the landlord does it?
The upstairs family owns their unit. I am renting mine. My agent says that it would be better for the landlord to handle the matter for me. My landlord says she is willing to do that, but at the same time, she says she would only be relaying messages, and that things might get confusing. Therefore, she says it would be more effective if I approach HDB myself, which I don't mind actually.
What do you think?
2) If I move into a Condo unit, would the footsteps noise problem disappear?
I read from somewhere that some HDB units are made from cheap materials (HDB walls would float on water, I read). Therefore, I was wondering if condos are made from sturdier materials and therefore can absorb footstep noises better.
Indeed, before I moved into this HDB flat last month, I was living in a Condo room as temporary accommodation. I did not hear a thing from above when I was living there, footsteps or otherwise. Of course this could mean a lot of things (maybe nobody was living above at the time?). But one possibility is that the materials in Condos are better in terms of noise insulation.
What do you think?
I said earlier that I came back to Singapore. In fact, several years ago, I stayed in Singapore for 3 years as a student. For 1 year, I was living in a Condo unit; For the remaining 2, I was living in an HDB flat. I did not hear anything from my neighbors above. I am quite surprised that I am hearing footsteps from the family above this time, considering that the floors here are made of concrete (unlike those in the US, for instance, where floors are made from wood – those are really bad).
3) If I have to break the lease, would my agent be obligated to return the agent fees to me?
The lease does not say anything about it, neither does the document which I signed with my agent. The receipt they gave me for the agent fee says it is not refundable. But I would like to know more about the the common practice.
Thanks a lot!
2. Its the people rather than the building. No absolute guarantee of a quiet apartment even in condo. They are both made with similar prefabed box materials. I presume that condos would be slightly better. HDB is just slab of concrete with hard tile. Nightmare.
3. Depends on rental contract and how good your agent is.
Good luck with it.