Moving to Singapore? Ask our regular expats in Singapore questions on relocation and their experience here. Ask about banking, employment pass, insurance, visa, work permit, citizenship or immigration issues.
-
cw1483
- Regular
![Regular Regular]()
- Posts: 58
- Joined: Wed, 25 Apr 2012 11:09 am
- Location: North
-
Quote
-
0
login to like this post
Post
by cw1483 » Fri, 07 Dec 2012 10:15 am
It's my own fault for not reading the contract thinking I would never leave Singapore before 2 years....but unfortunately, I haven't found another job and my employer is shrinking their Singapore office and I got the boot....and will leave Singapore if I or spouse do not find a job soon.
A word of advise for anyone planning to sign up for Starhub.
I am at a bit of sticker shock at my Starhub early cancellation fee for Broadband and Starhub TV. Turns out there is early cancellation fee for each. After just six months, my early cancellation fee is $508.25 for broadband and $254.13 for internet.....meaning to close my account, I need to pay $762.38.
http://www.starhub.com/content/support/ ... gpack.html
-
taxico
- Director
![Director Director]()
- Posts: 3333
- Joined: Sat, 10 May 2008 6:05 pm
- Location: Existential dilemma!
-
Quote
-
0
login to like this post
Post
by taxico » Fri, 07 Dec 2012 12:23 pm
you can appeal for the amount to be reduced. don't pay that amount yet, unless you're leaving urgently.
ask to talk to a team leader or duty manager and explain your'e an expat that is leaving for reasons beyond your control (or whatever mitigating circumstances you have) and you request for them to waive or reduce the ETC.
they'll have to call you back. so sit tight and hope for the best. meanwhile, make sure whatever subscription fees that due for the remainder of the contractual period on your cell and/or cable tv account does not exceed the ETC (some times it's cheaper).
-
cw1483
- Regular
![Regular Regular]()
- Posts: 58
- Joined: Wed, 25 Apr 2012 11:09 am
- Location: North
-
Quote
-
0
login to like this post
Post
by cw1483 » Fri, 07 Dec 2012 1:36 pm
Thanks. My ETC is 18months x $86.27 = $1522.86 for time to complete. The person on the customer service phone just said that I was getting a better deal with $762.38 cancellation fee. Since I wasn't cancelling today, she asked that I call back at least 1 week before cancelling to then speak to a supervisor. I will definitely give that a try.
Thanks again!
-
Wd40
- Director
![Director Director]()
- Posts: 4664
- Joined: Tue, 04 Dec 2012 10:53 am
-
Answers: 1
- Location: SIndiapore
-
Quote
-
0
login to like this post
Post
by Wd40 » Fri, 07 Dec 2012 7:31 pm
See if you can find anyone to transfer the connection. Put out ads in all classifieds websites and also in your company message board. Offer to pay like 1 or 2 months bill, people will be willing to take it up. In my company chat room I always see people wanting to the their connection as lots of people are moving back to India.
-
offshoreoildude
- Manager
![Manager Manager]()
- Posts: 1582
- Joined: Wed, 04 Jul 2012 9:45 pm
-
Quote
-
0
login to like this post
Post
by offshoreoildude » Fri, 07 Dec 2012 10:12 pm
Wd40 wrote:See if you can find anyone to transfer the connection. Put out ads in all classifieds websites and also in your company message board. Offer to pay like 1 or 2 months bill, people will be willing to take it up. In my company chat room I always see people wanting to the their connection as lots of people are moving back to India.
Good advice.
Now I'm called PNGMK
-
taxico
- Director
![Director Director]()
- Posts: 3333
- Joined: Sat, 10 May 2008 6:05 pm
- Location: Existential dilemma!
-
Quote
-
0
login to like this post
Post
by taxico » Fri, 07 Dec 2012 11:12 pm
i don't think there're that many people willing to take up someone else's contract in singapore...
not especially when they can get the latest cell phone and channel freebies with a fresh sign up.
my tenant (that had to leave the country because of a better job offer) laid out 6 months of free internet and cell phone service and a free cell phone and free cable modem to no avail (starhub tv and mobile contract with about 20 months left).
he paid an ETC of about $500 after i negotiated with starhub on his behalf.
i know of LOTS of singaporeans that would be willing to pay a few months subscription if their contract can be reassigned.
-
Wd40
- Director
![Director Director]()
- Posts: 4664
- Joined: Tue, 04 Dec 2012 10:53 am
-
Answers: 1
- Location: SIndiapore
-
Quote
-
0
login to like this post
Post
by Wd40 » Sat, 08 Dec 2012 9:30 am
taxico wrote:i don't think there're that many people willing to take up someone else's contract in singapore...
not especially when they can get the latest cell phone and channel freebies with a fresh sign up.
my tenant (that had to leave the country because of a better job offer) laid out 6 months of free internet and cell phone service and a free cell phone and free cable modem to no avail (starhub tv and mobile contract with about 20 months left).
he paid an ETC of about $500 after i negotiated with starhub on his behalf.
i know of LOTS of singaporeans that would be willing to pay a few months subscription if their contract can be reassigned.
Actually there are people who are looking out for contracts transfers primarily because of the shorter duration of contract remaining. Imagine you are planning to remain in Singapore for just 8 months will you not like to a have contract does expires in the next few months rather than taking up a brand new contract for 1 yr?
I am talking from experience as in our company we have like an internal messaging chat room where everyone posts deals related to stuff like contract transfer and short term room rentals without contract or agent etc. works great in this rigid country like singapore.
-
offshoreoildude
- Manager
![Manager Manager]()
- Posts: 1582
- Joined: Wed, 04 Jul 2012 9:45 pm
-
Quote
-
0
login to like this post
Post
by offshoreoildude » Sat, 08 Dec 2012 1:53 pm
taxico wrote:i don't think there're that many people willing to take up someone else's contract in singapore...
not especially when they can get the latest cell phone and channel freebies with a fresh sign up.
my tenant (that had to leave the country because of a better job offer) laid out 6 months of free internet and cell phone service and a free cell phone and free cable modem to no avail (starhub tv and mobile contract with about 20 months left).
he paid an ETC of about $500 after i negotiated with starhub on his behalf.
i know of LOTS of singaporeans that would be willing to pay a few months subscription if their contract can be reassigned.
Take over contract is pretty common here actually. I see it a lot with motorbikes as well.
Now I'm called PNGMK
-
the lynx
- Governor
![Governor Governor]()
- Posts: 5281
- Joined: Thu, 09 Dec 2010 6:29 pm
- Location: Location: Location: Location: Location: Location: Location: Location: Location: Location: Location:
-
Quote
-
0
login to like this post
Post
by the lynx » Mon, 10 Dec 2012 12:26 am
Wd40's advice is actually good. Usually it is easier if it is someone that you know who is taking over your contract. But I've seen people advertising for strangers to take over the contracts.
-
dpot
- Regular
![Regular Regular]()
- Posts: 71
- Joined: Mon, 16 Nov 2009 7:37 am
- Location: Singapore
-
Contact:
-
Quote
-
0
login to like this post
Post
by dpot » Sun, 30 Dec 2012 8:34 am
Somewhat related, two weeks after we had cable broadband installed in our new place, the
condo was fitted with fibre...wanting higher speeds for the money, I called Starhub to ask if I could 'upgrade' to the fibre...I think it was like $10/mo more than we were already paying. The answer? Sure, but you'll need to pay $800 to cancel the cable.

After trying to explain why this was silly given the future value of the respective income streams--namely, that I would be paying more with fibre but would not switch unless they agreed to not charge the cancellation fee--I realised I was banging my head against a wall. Still have cable today. When Singapore gets a hold of lateral thinking, they will dominate the world...I fear, however, that I may not live to see the day.

-
zzm9980
- Governor
![Governor Governor]()
- Posts: 6869
- Joined: Wed, 06 Jul 2011 1:35 pm
- Location: Once more unto the breach
-
Quote
-
0
login to like this post
Post
by zzm9980 » Sun, 30 Dec 2012 11:30 am
dpot wrote:Somewhat related, two weeks after we had cable broadband installed in our new place, the
condo was fitted with fibre...wanting higher speeds for the money, I called Starhub to ask if I could 'upgrade' to the fibre...I think it was like $10/mo more than we were already paying. The answer? Sure, but you'll need to pay $800 to cancel the cable.

After trying to explain why this was silly given the future value of the respective income streams--namely, that I would be paying more with fibre but would not switch unless they agreed to not charge the cancellation fee--I realised I was banging my head against a wall. Still have cable today. When Singapore gets a hold of lateral thinking, they will dominate the world...I fear, however, that I may not live to see the day.

Funny, Singtel asks me every time I go in if I'd like to upgrade to Fiber, just have to agree to a new term. I always tell them SURE, knowing my location doesn't have fiber yet, but they don't

Fun way to waste 20 minutes.
-
-
STVP issued after EP cancellation unable to extend?
Replies: 2
First post
Hi All, I (local male) have been reading the forums for awhile now and with regards to the above topic. I understand that SVP issued after EP...
Last post
sigh, I wonder if there are any other ways to do this. I guess I have to look and ask around more.
If anyone that have any other ideas do share,...
- 2 Replies
- 3932 Views
-
Last post by yisonaise
Tue, 08 Dec 2020 5:08 pm
-
-
Cancellation of E Pass
Replies: 2
First post
Hi Experts,
Checking on behalf for friend.
1. If my friend cancelled his E pass in Singapore and he's only allow to stay in Singapore for 30days?...
Last post
Thank you so much for your response!
- 2 Replies
- 1177 Views
-
Last post by who011
Wed, 17 Feb 2021 7:08 pm
-
-
STVP days after EP Cancellation
Replies: 9
First post
I was under the impression that STVP would be issued for 30 days after EP cancellation. My EP was cancelled last week and I was given 60 days. Anyone...
Last post
STVP are only single entry. This is why it's dangerous to try to make a visa run as you can easily be refused entry (the STVP that is issued at the...
- 9 Replies
- 6830 Views
-
Last post by malcontent
Mon, 17 Apr 2023 11:14 pm
-
-
- 0 Replies
- 11197 Views
-
Last post by sundaymorningstaple
Wed, 17 Aug 2022 6:17 pm
-
-
How to fall asleep and wake up early
Replies: 47
First post
Anybody have any advice? I've been struggling with some pretty bad insomnia lately, it's gotten pretty bad, to the point that I sometimes only fall...
Last post
If you go to sleep at different times each day, it can be difficult to fall asleep earlier. Waking up and going to bed at the same time each day...
- 47 Replies
- 11717 Views
-
Last post by Lisafuller
Mon, 28 Nov 2022 9:33 pm
Users browsing this forum: No registered users and 0 guests