Need some help!

[MavisLaw]

I'm working in singapore and opened a bank account with UOB.
I already applied the Personal Internet Banking and receieved the token.
But I can't log in on PIB website which the username I typed in all became capital letter! And I downloaded the UOb mobile app on iPhone,i can logged in and full access to my account successfully but when I need to funds transfer it shown a message that I don't have valid current or saving account ...!
Pls I need some help !

[the lynx]

I'm working in singapore and opened a bank account with UOB.
I already applied the Personal Internet Banking and receieved the token.
But I can't log in on PIB website which the username I typed in all became capital letter! And I downloaded the UOb mobile app on iPhone,i can logged in and full access to my account successfully but when I need to funds transfer it shown a message that I don't have valid current or saving account ...!
Pls I need some help !

The best person to call is actually UOB helpline itself. The staff will be able to troubleshoot for you.

[movingtospore]

Lynx, that was very patient of you.