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Issues with my new Galaxy S3 LTE with Starhub.. HELP! :)

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the lynx
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Postby the lynx » Thu, 29 Nov 2012 2:44 pm

nakatago wrote:Bumping this thread as I'm experiencing something very similar on my phone and tablet (and apparently, with my flatmate as well). Net traffic is fine and dandy on both machines (even the laptop) except apps/updates over Google Play are stuck at "Downloading." Works fine, though, if I use a cellular network. Done the process of elimination and I'm sure it's Starhub.

Any of you guys experienced this?


Yes I am actually having quite a problem with that. Sometimes the apps do progress but finish downloading but I'd get stuck at Updating instead. Sometimes I had to cancel that and redo, and they work.

Note: This happens without auto idle mobile connection turn-off mode.

Note: I'm under Starhub

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Postby v4jr4 » Thu, 29 Nov 2012 3:04 pm

At that time, I was using the Wi-Fi in hotel. The magic for Windows (restart the android) didn't work for me. But when I came back, nothing's wrong. Maybe Nak's case is different. Perhaps the space?
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Postby zzm9980 » Thu, 29 Nov 2012 3:18 pm

I'd point and laugh and tell you guys to all buy iPhones, but every so often (maybe once or twice a month for a day or two) app downloads and updates on iOS over Singtel will *crawl*. The Facebook app, something like 15MB, took an hour to install. The whole time, I had a progress bar telling me it would be an hour too. It was abnormally slow over Singtel 3G, LTE, and even via my Singtel MIO home connection w/ Wifi. Hell, even if I downloaded the apps in iTunes on my laptop while on the Singtel connection. Definitely a routing or DNS (and thus GSLB w/ akamai) problem.

I of course tested in my office, but knowing where I work, that's an unfair comparison. I can pull almost any app (even the 1GB ones) as fast as the gigabit ethernet will let it.

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Postby nakatago » Thu, 29 Nov 2012 3:30 pm

zzm9980 wrote:I'd point and laugh and tell you guys to all buy iPhones, but every so often (maybe once or twice a month for a day or two) app downloads and updates on iOS over Singtel will *crawl*. The Facebook app, something like 15MB, took an hour to install. The whole time, I had a progress bar telling me it would be an hour too. It was abnormally slow over Singtel 3G, LTE, and even via my Singtel MIO home connection w/ Wifi. Hell, even if I downloaded the apps in iTunes on my laptop while on the Singtel connection. Definitely a routing or DNS (and thus GSLB w/ akamai) problem.

I of course tested in my office, but knowing where I work, that's an unfair comparison. I can pull almost any app (even the 1GB ones) as fast as the gigabit ethernet will let it.


Starhub is to Android as Singtel is to Apple.

I'm pretty sure this is a network dependent; otherwise the tech press would be all over it if it were the device. And it's sporadic.

However, if you were to buy/give me an iPhone, I won't mind.

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Postby zzm9980 » Thu, 29 Nov 2012 3:40 pm

nakatago wrote:Starhub is to Android as Singtel is to Apple.


So you're admitting both are crappy, but Apple is slightly less crappy? :D

Hey, I'd take an Android device! I'll probably try and buy myself a Nexus4 next time in the US.

If I could reconcile selling my soul to Google, I think Google Now would be pretty amazing. Especially on LTE. Siri actually works pretty nice when on Singtel's LTE network.

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Postby nakatago » Thu, 29 Nov 2012 3:46 pm

zzm9980 wrote:
nakatago wrote:Starhub is to Android as Singtel is to Apple.


So you're admitting both are crappy, but Apple is slightly less crappy? :D


Please, no. I've had enough of the religious wars.

Also, I said no such thing.

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Postby zzm9980 » Thu, 29 Nov 2012 4:17 pm

nakatago wrote:
zzm9980 wrote:
nakatago wrote:Starhub is to Android as Singtel is to Apple.


So you're admitting both are crappy, but Apple is slightly less crappy? :D


Please, no. I've had enough of the religious wars.

Also, I said no such thing.



Just joking a bit, I dislike such wars too.

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Postby zzm9980 » Wed, 05 Dec 2012 8:50 am

Possibly related, most likely not.

This morning my Mifi decided to roam over to Starhub (It picks that or Singtel randomly). While on SH, I was updating apps on my iPad. They continually reset mid-update. It took me 20 minutes just to install Youtube, which is a rather small app. Once installed though, Gangnam streamed without a hitch, as did all other data connections. It was exclusively connections to the AppStore. My iPhone (on Singtel, not connected to the mifi) installed the very same updates rather quickly and painlessly.

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Postby nakatago » Wed, 05 Dec 2012 8:57 am

zzm9980 wrote:Possibly related, most likely not.

This morning my Mifi decided to roam over to Starhub (It picks that or Singtel randomly). While on SH, I was updating apps on my iPad. They continually reset mid-update. It took me 20 minutes just to install Youtube, which is a rather small app. Once installed though, Gangnam streamed without a hitch, as did all other data connections. It was exclusively connections to the AppStore. My iPhone (on Singtel, not connected to the mifi) installed the very same updates rather quickly and painlessly.


I managed to fix the problem (the stuck Google Play downloads) for our home wifi by assigning Google's primary DNS on our router's DHCP. I could've turned it on and off again but why try my luck. Moreover, I'm hearing complaints from Starhub mobile subscribers that they've seen molasses flow faster. I thought it's the regular "it's school holidays; every kid on the island is eating bandwidth" phenomenon but I was given the impression it's worse this time.

I thought M1 sucks balls. Apparently, Starhub would like to compete.

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Postby zzm9980 » Wed, 05 Dec 2012 3:00 pm

nakatago wrote:
zzm9980 wrote:Possibly related, most likely not.

This morning my Mifi decided to roam over to Starhub (It picks that or Singtel randomly). While on SH, I was updating apps on my iPad. They continually reset mid-update. It took me 20 minutes just to install Youtube, which is a rather small app. Once installed though, Gangnam streamed without a hitch, as did all other data connections. It was exclusively connections to the AppStore. My iPhone (on Singtel, not connected to the mifi) installed the very same updates rather quickly and painlessly.


I managed to fix the problem (the stuck Google Play downloads) for our home wifi by assigning Google's primary DNS on our router's DHCP. I could've turned it on and off again but why try my luck. Moreover, I'm hearing complaints from Starhub mobile subscribers that they've seen molasses flow faster. I thought it's the regular "it's school holidays; every kid on the island is eating bandwidth" phenomenon but I was given the impression it's worse this time.

I thought M1 sucks balls. Apparently, Starhub would like to compete.


As much as I hate Starhub (just use the forum search), I've been in plenty of places recently where Singtel is not moving and dropping packets like a sinking ship, while my Mifi on Starhub is usable enough to VPN in to work.

I just wish the Mifi would let me choose the provider it roamed to :(

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Postby andrealeong4 » Thu, 13 Dec 2012 4:38 pm

It does happen sometimes, happened to my old S2, try downloading them again, i got my phone exchanged and soon after bought the iphone5, life calm since then haha


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