The financial services in Singapore are killing me!

[kennyfaqheur]

Hi mates.

I’m pretty new in town and having a wee bit of trouble getting information from the banks here. The wife and I need a few basic banking services for our kids but the thing is getting any form of face-to-face service at any bank branch here means reading those mindless pamphlets and/or standing in line for an hour. Any suggestions on how I can get a lil’ help at the branches without feeling suicidal?

Cheers,

Kenny

[durain]

most of my experience on the banks are OK even on busy branch in orchard road.

what info you after? made and model of vault they use? type of encryption on their link? what time they fill up the ATM?

[the lynx]

Tell them you're interested to open a bank account and would like to find out more information. You will be ushered to an officer almost immediately. Then ask all the questions you want.

Why do I recommend this move?

It is because from my experiences of attempting to open an actual bank account, the officers will spend 2 hours trying to cramp my head with unnecessary information while trying to push for other higher-earning products.

So I guess the reverse must be possible then.

[zzm9980]

Try a bank like OCBC or Citibank, or anyone except POSB/DBS. At those banks, you have "officers" (sales people) who will sit you down immediately and walk you through the process. At POSB/DBS, you'll wait in a long queue to get a number. You'll wait a while for your number to be called, they'll re-ask you the same questions, take slightly more information, and then stand you in a third queue.

[BillyB]

'Kenny Faqheur' - that's a wind-up name if ever I heard one........

[JR8]

'Kenny Faqheur' - that's a wind-up name if ever I heard one........

I thought the same, but was too polite to say

[sundaymorningstaple]

'Kenny Faqheur' - that's a wind-up name if ever I heard one........

I thought the same, but was too polite to say

[JR8]

'Kenny Faqheur' - that's a wind-up name if ever I heard one........

I thought the same, but was too polite to say

Well... compared to Bunt-hole

[Global Player]

Queuing-wise Citibank is quite OK. Short waiting time in their branches and no queues in front of the ATMs. Also phone support can be reached within 2 minutes.