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Anyone signed up for Jet Quay Services (VIP terminal changi)

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QRM
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Anyone signed up for Jet Quay Services (VIP terminal changi)

Post by QRM » Mon, 11 Jun 2012 9:00 am

Just got a flyer through the post, If I sign up I for the HSBC Infinate card, I can use the Jet quay terminal, get free limos, and priority pass through the airports? Being an old cynic I know nothing in life is for free..

My initial thoughts are:

Changi airport is pretty good anyway shops, pool, docs, etc so what does JQ offer?

When travelling I have the use of the airline lounges yummy free meals, drinks and pretty fishes in huge aquariums to keep me occupied so why would I want to miss that?

Free Limo are they reliable? or does an old uncle on a trishaw turn up, and they only have 3 so you can never find one for the time you want.

They offers a butler/concierge service again if its anything like Amex a total waste of time the flights via amex are in some cases triple the cost of what I can find on the net (exact same flight)

You get a free Nikon camera again nothing is free, so far I can not see any mention of an annual fee, as sure as night follows day I am sure there is one slipped in somewhere.

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Post by ScoobyDoes » Mon, 11 Jun 2012 12:09 pm

QRM, i've had the card since the beginning and use Jet Quay quite often.... tonight again in fact ;) I started intitially when they had their 'Elite Traveller Program' which is now stopped in favour of the Infinite card.

JQ is just another airline type lounge, though with less food at the moment. They have enough drinks, there's showers and it is generally quieter than a normal lounge (re, less people, a bit more space, etc.).

You have two main choices of how to get there, SMRT Benz or your own car. HSBC pay for the MB on departure (not arrival) and if you take your own car you get free parking in the secure JQ lot for 10-Days. The $500 annual fee is easily saved in parking/taxi fares if you are a frequent traveller though I've noticed recently the success of the card is leading to there being not enough parking lots and it can sometimes be full full.

Immigration is handled directly at the lounge in both directions and they'll drop you to the gate or pick you up via one of their golf buggies - it's a good 10-15min trip to a far T3 gate and cold on the buggie. If you want to do shopping or do some FX on the way they can wait a little too.

If you come in via JQ be aware it is usually slower than just coming through normally and jumping in a taxi unless a) you have parked your car at JQ or b) it's late on Friday and the taxi queue is an hour long. If you are getting a taxi from JQ then it might be worth prebooking one to pick you up from JQ 30-45min after your flight lands - I have a regular guy I use often, for example, so can get him to meet me instead of being unsure if the call centre can handle the request. JQ personnel bring your bags to the lounge.

When I got the card they gave me a 32GB Sony Tablet so all things considered it has worked out quite a lot cheaper already and I still have many months left till renewal.
'When Lewis Hamilton wins a race he has to thank Vodafone whereas in my day I used to chase the crumpet. I know which era I'd rather race in.'

SIR Stirling Moss OBE

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Post by QRM » Tue, 12 Jun 2012 7:03 am

Thanks for that, so to me for a super efficant airport like changi the benifits are questionable, apart from the free camera. If it can be used in real lemon airports like heathrow, LAX, then that would be handy, as i travel with a kid most of the time she likes to wander around all the shops,koi ponds. Will give it a miss though tempting just to sign up for the camera.

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Post by zzm9980 » Wed, 13 Jun 2012 8:54 am

I just got the Visa Infinite offer in the mail last night... For me, the offer is 45,000 Asia Miles (Cathay Pacific). I'm sorely tempted, since even if I never use anything else and cancel the card, the miles are worth the ~S$500 fee one time. (40k miles is a one-way Business -> First upgrade between NA or Europe and HKG).

All of the other stuff is immensely convenient, except most of my travel is business related and I can expense everything. I can't expense the annual fee on the card. (What can I say, I'm really cheap :P)

They do have a breakdown on all of what they offer, and some of the prices are interesting. They value Jet Quay services at S$700 per trip. The 'expedited immigration services' are values at S$900 per trip though. I don't visit the cities they list (except HCMC) often enough for that to be of value unfortunately :(

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