Wow, did they really yell at you and threaten you? I'm not disputing that you had bad / nonexistent service from SingTel (I have also been there and got the T-shirt), but I've never seen the kind of behaviour you describe at a place like that. I'm not questioning the veracity of your statements, just curious. TBH, if that happened to me I would take up the verbal abuse and threats with SingTel's senior management, as IMO it would constitute a far more serious complaint than the original phone problem.Lauren264 wrote:Whenever I call the branch or personally visit it I am abused by the employees who yell at me and my husband, accusing us of lying and cheating and just generally threatening us.
Firstly, I need to plead guilty ... for not having asked around.Mi Amigo wrote: ..
And, since Singtel may also quickly wash their hands off the problem, and how some 'phone shop retailers behave' a-la some of 'em in Sim Lim and Lucky Plaza, it may be better to take proof of your phone (i.e. Serial Number or such) and head to the nearest police station and teach the retards a lesson ..Strong Eagle wrote:I am surprised that the Singtel authorized retailer took the phone for repairs. AFAIK, there is only one place to go for iPhone repairs and that is the Singtel store on Exeter Road.
I agree with others... the clowns at GWC are an 'exclusive retailer'. You need to complain to Singtel, you need to complain to case, then send notice of intent to file in small claims court. Clowns who scream need to be pushed back on hard.
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