x9200 wrote:Anybody with some experience with the services offered within the membership of Automobile Association Singapore? I am looking for some basic roadside assistance, towing, punctured tyre replacement etc. I googled out some opinion and they are pretty mixed so I am a bit hesitant.
For the vehicles, that I was given or the one I owned, none of them were ever under AA "Care" .. all were tied up Care packages from the agents.
Though .. the case with all of them was, even if you have a puncture, they will engage a tow truck .. to tow it back to the service center, than to fix it on the spot.
Like the case of the Renault Kangoo - started engine, heard a noise like something getting hit .. opened the bonnet and saw that one of the fan belt had broken off .. now, the pulley had two redundant fan belts, so the break of one belt doesn't kill the system .. I started the engine and I double checked, and the fan belts are redundant and pulling out the broken one didn't kill anything ....
Called Eurokars, and when I started to describe the problem the guy was like "wait, we will send a tow truck .. " and I was like "well, I can see that i can drive it in .." and the guy was insistent that I stop the vehicle wherever it was and wait .. and oh, the tow truck service only cost 160 $ in 2000 and not covered under warranty and service.
killed the call, drove to their then service center in Ubi and the mechanic was like "oh, you don't need to tow the car, as long as this belt is broken - and if you have some mechanical knowledge, you can see that it is redundant for safety .. , don't worry, we will replace the belt .. "
And when my friend's car broke down, same story .. even though he had a space saver spare, he was told "DO NOT USE THE SPACE SAVER, WE MUST BRING YOUR CAR IN"
Maybe others had different experience ..