no name wrote:in my honest opinion, having a customer service background would help you deal with people in general but think about it, you have been dealing with people all your life- just a matter of how good you are. Even in engineering you have to work with people or if you work in the office you still have to pick up calls work with your colleagues. Unless you suck in interpersonal skills.
I say work in your related field, not only you get decent pay (since you graduated in that industry) and usually you get weekends off to go for your interviews. Customer service position in Singapore pays you dirt so what is the point really.
Having customer service and previous airline experience may not guarantee you a slot in SQ.
Honestly there's no trick to the interviews as well, if they like you, you are through. You know what they always say "first impression counts"?
It's damn true so work on that.
Thank you for your honesty and spending your precious time to share your ideas with me. I always thought by having direct Customer Service experiences will gain an upper hand because I can provide a more specific and precise points to the interviewers.
One bad possession in my inventory is the Engineering Diploma Cert, because I have totally no interest in it.
I don't know if I should call this an official job as it was just 2 months contract, working in my previous company as an admin had developed a phobia to 9 - 5 routine job. Customer Service job indeed doesn't deem a decent salary, mostly below average. I even thought of going to work in Customer Service at Airport to gain a 3 to 6 months experiences with just merely $1300 to $1600.
You pinpointed that having other airline experience doesn't guarantee, but I believe it will at least contribute a few points for the interview? Actually I do have the mindset of going for other airline first, then try my luck for SIA while I can still fly.
Last but not least, I strongly agreed to the fact of first impression. There's no second doubt on how the first impression plays a really huge role in the interview.
Pardon for my naive mentality, though your theory make sense but I still hope to seek for more alternative opinions.