An annual e-biz survey just showed that the Facebook website ranks in the bottom 6% of the entire American Customer Satisfaction Index. The not-so-satisfied Facebook users cited three major reasons for their discontent:
Security and privacy concerns
Overcommercialization
Unexpected changes to the user experience
I think that the presence of Google+ will pose a valid competition to Facebook, and this competition is both healthy and positive for end-users. It could push Facebook to better its services and look within itself to see where it could improve.
Google+ has managed to attract ten million users in just a few weeks of its launch. Even though it has a long way more to go, this says a lot of consumption patterns- isn't it a fact that on cyberspace one gets tired pretty quickly? Regeneration and innovative features are essential to the survival of any site.
Believe me, there are more innovations to come - there's a lot we can do with social media technologies, and the adoption of cloud in social media is fostering new solutions.
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Will Google+ overtake Facebook? Which will you choose?
The business of tomorrow is made today
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- sundaymorningstaple
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http://www.youtube.com/watch?v=M8woC9B3 ... re=relatednakatago wrote:it's on the interwebs, silly.BillyB wrote:The facebook?
- nakatago
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would you rather have justin timberlake telling you "facebook. just facebook."?BillyB wrote:http://www.youtube.com/watch?v=M8woC9B3 ... re=relatednakatago wrote:it's on the interwebs, silly.BillyB wrote:The facebook?

"A quokka is what would happen if there was an anime about kangaroos."
I think I'd prefer Scarlett Johansson with her wangers out telling me what to donakatago wrote:would you rather have justin timberlake telling you "facebook. just facebook."?BillyB wrote:http://www.youtube.com/watch?v=M8woC9B3 ... re=relatednakatago wrote: it's on the interwebs, silly.

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