Need Advice: Supplier suddenly bill me when told it is FOC?

[Ling2]

Oh my goodness, the answer is just simply get a female PA who's usually more detail oriented on paper work

Joke aside, if there's no contract, and no mention of any charges in advance, nothing is binding in law. I won't pay a single cent. It is more of a seller's responsibility to inform the buyer. I won't care if they send the bill one week after delivery or one year after delivery. The decision is still the same.

Take it from someone who has not wind up any businesses

[carpuff]

It happened last year whereby this supplier promised to supply me a machine on the house during the work i am doing for my client. Never did i know after more thn 1 year later, i received an invoice claiming for machine transportation 2 way charge which supplier did not mention to me from start at all and if he would hv told me earlier, i could hv bill it to my client and now after more thn a year, they wanted to bill me.

I felt betrayed and cheated, they even turn nasty when talking to me but isnt there a law in singapore.

I consult a lawyer and lawyer said for such case, wait for them to go to small claim tribunal and i may hv to pay $100.

The thing is i am totally disgusted with the way how they do business.

Some are really like that. They'll say it's free blah blah blah then comes the hidden surcharges when the bill comes.

[Strong Eagle]

It happened last year whereby this supplier promised to supply me a machine on the house during the work i am doing for my client. Never did i know after more thn 1 year later, i received an invoice claiming for machine transportation 2 way charge which supplier did not mention to me from start at all and if he would hv told me earlier, i could hv bill it to my client and now after more thn a year, they wanted to bill me.

I felt betrayed and cheated, they even turn nasty when talking to me but isnt there a law in singapore.

I consult a lawyer and lawyer said for such case, wait for them to go to small claim tribunal and i may hv to pay $100.

The thing is i am totally disgusted with the way how they do business.

Some are really like that. They'll say it's free blah blah blah then comes the hidden surcharges when the bill comes.

carpuff, which planet are you from?

[earthfriendly]

As such, I decided to complain to the main manufacterer as they are jus a distributor and also decided to purchase direct overseas. They even slam up the phone and yell at me that i better pay up??? I have proved that they only send me the bill 1 year later as i kept the letter.

You did the right thing by contacting the manufacturer. If I were the manufacturer, I would not want any scumbag distributor ruining the company's reputation. Customers' feedback are very important.

The supplier should have worked this out cordially. Let you know they forgot to inform you about the shipping charge before the transaction and is trying to collect. And you in turn can try to collect from your customers letting them know a mistake was made. And if all else fails, then the supplier just have to write it off as bad debt.

People make mistakes all the time. And there are many reasonable people out there who will be willing to work things out with you. Life is not a zero sum game!

[solubytes]

if you have black and white, you win

[JR8]

if you have black and white, you win

What does this mean?

[Strong Eagle]

if you have black and white, you win

What does this mean?

Maybe if you own a black and white, it is worth millions?

[solubytes]

black & white means written agreement, can be email, fax, sms..etc

[sundaymorningstaple]

Most of what you find in Singapore in black and white isn't usually worth the paper it's printed on.

[solubytes]

even Facebook posting can land people in jail..

power of black & white.