Paypal "good" services

[Bronson]

Just want to share with all an incident so that those who do online transaction be on the watch out.....

Recently, I sold a online game card at ebay. The buyer agreed to buy and the payment was made through paypal. Upon confirmation of payment, I released the playing code to the buyer since he requested it urgently through email.

Guess what, after 1 month, the buyer sought the protection plan through paypal "good" services claiming that he did not received the item.

Despite getting an official letter from my country post office confirming that the buyer country post office has delievered the item, (cos I send by registered mail) Paypal still rule in favour of this buyer without going through the proper documentation. I am perturbed with this "good" services of Paypal being biased to the buyer, hence would like to share my encounter to all who do sell their products on line and payment made through paypal.....Seller has every right to claim that the item was not received and this is a loop holes in paypal services.......Good Luck......

[sundaymorningstaple]

Actually, it's finally turned the corner. For a long time the buyer was at the mercy of PayPal. Now there seems to be protection both ways. However, there will always be the necessity of either buyer or seller doing their own due diligence before transacting with another party through eBay. While I'm primarily a buyer I have also sold as well. Have had a couple problems with buyers but for the most part, because I keep documents records of all transaction and email traffic AND I do a careful analysis of a buyer or sellers feedback records so it's okay. There are bad players out there both buyers & sellers so one just has to do their bit to protect themselves. (I've got over 400 purchases through eBay in the past 2 or 3 years).

Rarely will I buy from a seller with less than 50 sales and I won't sell to someone without 10 or more purchases. Biased? Yeah. But I've only lost out once and it wasn't the seller's fault, but the USPS who lost the item (package came but box was crushed and split so the goods were gone. Neither of us purchased insurance so I was out of luck (now I believe all goods worth over $50 USD must be insured. I also always request tracking if possible and also refuse to ship to individuals in certain countries known to rip off sellers. Caveat Emptor!

[x9200]

..

Have you asked PayPal "why"? They are usually responsive although the quality of the response varies.

[therat]

TS,

I can understand you are very upset about this.
Until the stage that you create a new account just to post in this forum and other forum too.

[sundaymorningstaple]

I was giving him the benefit of the doubt. Figured he would come back with one of the other pay services sooner or later if I stayed my hand.....