Except OCBC and UOB, all banks in your list are "FOREIGN BANKS"ScoobyDoes wrote:From my morning today I had problems with UOB, then HSBC, then OCBC all in the space of about 20-min so take your pick. My colleague has problems with AmEx (though i'll quantify that by confirming i know that it not a bank specifically) and Citi.
Banking service in SG is worse than in many places even some of those so called 3rd world places.
Try Stanchart. I have never had any issue with them. You get served swiftly in most branches, the staff are polite and the Internet banking is really good and easy to use. The only negative is that they use the atm5 in Singapore - and that means you can only use SC, HSBC, some Maybank and Citi, ANZ and SBI cash machines. If you plan ahead its not a massive issue though.Brah wrote:Not sure if you're asking about my or Scooby's issue, but I have two -
one was a special promotion that was closed before the advertised date, the bank rep didn't tell me there was any possibility of that happening (or I would have done it earlier) - when I went in well before that date to take advantage of the offer, I was told it was too late
the other is I get really nothing by way of perks from my DBS Visa but many restaurants have discounts for just about any other card but mine
so I'm looking for a new card and a new bank
ecureilx wrote:
if you are referring to credit card booking failing, that's because Payment gateway merchants controlling the cards use, based on regions, to avoid card fraud ..
Do you keep a large magnet in your wallet ??ScoobyDoes wrote:No i wasn't referring to that but that just adds on top of the list of my own problems, mostly relating to debit cards and atm cards.
Interesting. I wonder what kind of problems would arise if one carried around one of the advertising freebie address books (the type that has two of the vinyl magnetic covers and a fold out paper insert for the addresses) in their wallet along with magnetic swipe cards of various flavours, as they are all CC sized and would slip into the normal CC slots in a wallet. How sensitive ARE swipe type cards?ecureilx wrote: Do you keep a large magnet in your wallet ??![]()
BillyB wrote: Try Stanchart. I have never had any issue with them. You get served swiftly in most branches, the staff are polite and the Internet banking is really good and easy to use. The only negative is that they use the atm5 in Singapore - and that means you can only use SC, HSBC, some Maybank and Citi, ANZ and SBI cash machines. If you plan ahead its not a massive issue though.
Your case is definitely a 'one-off'!! ha haJR8 wrote:BillyB wrote: Try Stanchart. I have never had any issue with them. You get served swiftly in most branches, the staff are polite and the Internet banking is really good and easy to use. The only negative is that they use the atm5 in Singapore - and that means you can only use SC, HSBC, some Maybank and Citi, ANZ and SBI cash machines. If you plan ahead its not a massive issue though.
I had an account with them and am sorry to say that I did have problems.
- They have few branches, so unless you are regularly somewhere central during business hours, then you will need to travel specifically to find a branch.
- We found it tortuous setting up a monthly Giro for our rent. With having to have the forms posted to us, posting them back, a month for processing. More torture to change the payment amount after one year, only to have them stop the Giro after one month. Then they contradicted everything they had previously told us, and told us we could have managed it all online ourselves !?![]()
- I had a cheque go across my account to someone I'd never heard of. Customer Service were that uniquely SGn brick-wall of 'Fraud does not happen in SG, therefore I cannot compute your inquiry', i.e. total disbelief and inability to help.
- I didn't find the ATM5 matter an issue as such. There were plenty of ATMs around. That said I found that for unknown reasons Citi ATMs would regularly refuse to give me funds.
- We had a deposit a/c linked to our cheque a/c. They issued no paper statements for that a/c, nor could they. A/C history on the online banking site only goes back 3 months, so to have any audit trail of any kind on our 'six figures' deposit activity, we had to remember to go and take screenprints from the site every couple of months.
So IME StanChart are far from efficient.
That's exactly what I tend to do - $500 at a time, but with my GF always, and I do mean always, forgetting to go to the cash point even though its right next to where she works, that soon goes very fast!!JR8 wrote:Ah-ha... so that's the scoop re: ATM5. I never figured it out.
I loved in Toa Payoh, so we had a StanChart ATm in the HUB building, but then also Maybank next to it. Then Maybank again by escalators upstairs in front of NTUC, and Citi ATMs in the MRT.
If I went to Cold Storage I'd go to Novena, where there are Citi ATMs in the MRT. Also a load of them at Raffles City which was a frequent meeting point.
So to avoid the 'russian roulette' of the Citi ATMs I'd take out say $500 at a time, but not carry it all on me.
p.s. The funny thing with Citi is that I think some of their ATMs dropped out of the ATM5 scheme. For example the machines at Toa Payoh and Novena used to work for me, but then running up to my departure time they simply stopped doing so.
pps See the news re: Portugal today? 'Say no more', but what a royal F up the EU and euro are proving to be lol
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