Singapore Expats Forum

American Express - how low can they go?

Discuss about the latest news & interesting topics, real life experience or other out of topic discussions with locals & expatriates in Singapore.

JeremyJGreen
Newbie
Newbie
Posts: 4
Joined: Mon, 04 Jan 2010

American Express - how low can they go?

Postby JeremyJGreen » Thu, 24 Feb 2011 9:17 pm

It is always hard to find someone who thinks that American Express is a quality company, well hear is the latest low from them...

My wife was thrilled to receive a set of complimentary and one-for-one spa vouchers on renewal of the card.

Unfortunately nearly all of the vouchers to PR and citizens only. It may well come as a surprise to Amex that 1.3 million people in Singapore will not be able to take up your offer (out of 5m).

Anyone else found a company that excludes 26% of their customers?

Idiots.

User avatar
aster
Manager
Manager
Posts: 1593
Joined: Fri, 15 Jan 2010

Postby aster » Thu, 24 Feb 2011 11:55 pm

That seems odd, giving vouchers that only apply to citizens/PRs.

I take it your card(s) are issued directly by Amex and not a local bank?

User avatar
ksl
Governor
Governor
Posts: 6005
Joined: Mon, 19 Jul 2004
Location: Singapore
Contact:

Postby ksl » Fri, 25 Feb 2011 1:46 am

aster wrote:That seems odd, giving vouchers that only apply to citizens/PRs.

I take it your card(s) are issued directly by Amex and not a local bank?


Sounds more like it is a local bank office initiative just for Singaporeans/Pr's. What a cock up!

User avatar
intellectualsmuse
Chatter
Chatter
Posts: 332
Joined: Sun, 20 Dec 2009

Postby intellectualsmuse » Mon, 28 Feb 2011 5:09 pm

OCBC did the same thing when we applied for a Robinson's card at the EXPO fair. They gave us a free spa voucher valid only for Singaporeans/PR.
For those who fight for it, life has a flavor the sheltered will never know.

User avatar
x9200
Moderator
Moderator
Posts: 9165
Joined: Mon, 07 Sep 2009
Location: Singapore

Postby x9200 » Mon, 28 Feb 2011 6:26 pm

Do you think this is to explore (just a bit) anti-foreign sentiments (or better say so SCs/SPRS could feel special) or is it somehow subsidized by the gahment? I've seen few times similar restriction in the travel agencies for the trips to Malaysia for example.


  • Similar Topics
    Replies
    Views
    Last post

Return to “General Discussions”

Who is online

Users browsing this forum: No registered users and 6 guests