abibi wrote:I happened to get in my helper from malaysia recently by myself, hope this will help.
If this is the first time that you are applying for helper, you need to attend the Employer Orientation Program (EOP) in order to qualify you to employ a foreign domestic helper (FDW). you can take the online course via the link provided in MOM website. Besides, you will also need to get a SingPass in order for you to complete the course registration, as well as online work permit for your FDW's registration.
Before you applying for your FDW, you need to ensure that she is over 23 years old (at least stated in the passport), and her academic background fulfill the MOM requirement (with minimum 8 years of education received in her home country). You may find the list of recognised institute from this link: http://www.mom.gov.sg/Documents/service ... me-FDW.pdf
Besides, you need to prepare your FDW to attend the Entry Test and Safety awareness course if this is the first time she comes to work in Singapore. You may find the sample of questions from MOM's website too. It will be an added advantage if your FDW converse and understand english pretty well. I spent time with my helper to run through the questions downloaded from MOM website, and also simulate the test, but to our surprise, she got a totally different set of questions in her first attempts. Luckily she manage to get it pass in her 2nd attempt, I suppose she is really lucky as she basically do not understand English.
In terms of documents to be prepared, you need to prepare a complete sets of documents as requested by MOM, if possible. For those who just arrived Singapore, without any proof of income (Notification of Accessment- Income Tax, or CPF contribution), you will need to prepare a letter to state the reason why you are unable to produce this. MOM may reject the application once, but may approve it if you send in these letter in your appeal. I moved in my helper from Malaysia after I have engaged the Singapore agent for my previous FDW in Singapore, therefore they have basically helped me completed this process once. I believe the process should not differ much, if you encounter any problem, please feel free to contact MOM officer, they are very helpful and will try to address your issues as much as possible.
Once everything is ready, you may proceed to register online, the In-principal Approval (IPA) will be available on the next day, if everything goes well. Once you obtained the IPA for your helper, you can proceed to purchase the insurance that covers her Security Bond, Medical Insurance etc, you may find the local insurance provider easily from internet. Remember to get this purchased as the same will be updated in the online FDW work permit portal, where you can only bring your FDW into Singapore once the same has been confirmed in this portal. Before you purchase the ticket to bring her in (she must not be in SIngapore at the point of application), you may want to proceed to book the entry test and safty awareness course (SAC) online for her. You may find the available schedule for a week being released at a time, remember, she needs to pass her entry test and complete the SAC within the 3 working days after she has arrived in Singapore. After which, she is required to do the medical check-up within 14 days upon her arrival. I sent mine to local clinic and get her x-ray done in the hospital assigned by the clinic, it takes about a week to get the whole thing done (report to be generated), so my advice is to do it asap.
Once you have gotten your medical report, you may proceed to apply for the work permit issuance in the work permit portal, you may get the approval on the permit issuance pretty fast, normally within a day. You need to print out all the documents listed in the notification letter, and bring all the documents to Work Permit Service Center in Tanjong Pagar Complex. You need to bring your helper along for the work permit issuance purpose, as they need her thumb print for the Work Permit Issuance. Once this is done, they will notify you on the date when you can collect the work permit, for my case, I am collecting my helper's work permit without bringing her along. But you need to remember to bring the letter, her passport, and your identification card (EP, DP, passport or whatsoever).
The whole process seems cumbersome, but it is do-able. It worths the effort as you can bring in someone you trusted, someone your family, especially your kids feel comfortable living with.
A note to share is, throughout the whole process, I have been forgetting to bring something important during the permit issuance, or generated wrong document that MOM does not want, but I must say that I was lucky to get to deal with some very helpful and patience officer along the line. WIthout them, I could have given up easily, this leaves me a very good impression of the service rendered by the government authorities.
I know I have been sharing a lot, but there might still be something that i have missed out due to the reason that it happened sometimes back (i have pretty poor memory)....but this is the best that i can share, i really hope it will help.
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