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InTheBlue
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Sennheiser Headphones

Postby InTheBlue » Thu, 10 Feb 2011 9:49 pm

My girl bought me an expensive pair of Sennheiser headphones in Changi last Christmas for use when I fly.

I have not used them much and have kept them in their case whilst not in use but I now find they don't work. They are the noise cancelling model. I Have tried batteries etc but to no avail.

As they were bought in Sing, I guess there is no chance of the store fixing them especially as they were bought in Changi and over 1 year old.

Does anyone know where I can get them fixed or they will rank as one of the most expensive purchases per use that I have?

Cheers

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nakatago
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Postby nakatago » Thu, 10 Feb 2011 10:18 pm

Service
Sennheiser electronic ASIA Pte. Ltd
Website www.sennheiserasia.com
Address 438B Alexandra Road
01-06/08 Alexandra Technopark
Singapore 119968
Phone (+65) 6-2735202
Fax (+65) 6-2735038
Email web.asia@sennasia.com.sg


sauce: http://www.sennheiser.com/sennheiser/home_en.nsf/root/0service-partner?Open&country=Singapore

InTheBlue
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Postby InTheBlue » Fri, 11 Feb 2011 7:13 am

Thanks and near my office too! Just goes to show that working in Science Park does have some benefits. What serendipity. :)

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x9200
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Postby x9200 » Fri, 11 Feb 2011 2:15 pm

And good luck. Unless it is something trivial you would probably be able to fix by yourself, it likely will cost you more than a brand new set.
Had this doubtful pleasure with my Onkyo AV receiver to be fixed by the authorized SC for more than I paid for the brand new 2y ago. Damn. I bought this bloody onkyo thinking it was more reliable brand then my defectlesss so far for 6y Pioneer AV r. You never stop learning.

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Postby InTheBlue » Sat, 12 Feb 2011 6:54 am

It's always the way in Singapore! It cost more to get something fixed than it does to buy new.

Any other country it would be the other way round! :x :x :mad: :mad:

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x9200
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Postby x9200 » Sat, 12 Feb 2011 12:20 pm

I am afraid this is in majority of so called civilized countries. Smaller the device more likely it can not be even possible to get it disassembled. More complicated devices = all modular and the defects are diagnosed up to the module level. I can understand the reasons (more time and skills needed to diagnose within the module = more it costs) but I found a kind of extreme that a 2y old receiver will cost you ++SGD600 only to replace one part and only for this part, not for the service actually. People are complaining about this all over the world so this is not Onkyo SG actually but Onkyo in general.

InTheBlue
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Re: It is so lucky to read your post

Postby InTheBlue » Sun, 13 Feb 2011 3:30 pm

CharlesJGordon wrote:It is so lucky to read your post,it is full of useful message.I wish we both can do better in the future.It great honor if you can visit our website,and give us some suggestion.


CharlesJGordon - to whom is this directed? :???:

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Strong Eagle
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Re: It is so lucky to read your post

Postby Strong Eagle » Sun, 13 Feb 2011 10:49 pm

InTheBlue wrote:
CharlesJGordon wrote:It is so lucky to read your post,it is full of useful message.I wish we both can do better in the future.It great honor if you can visit our website,and give us some suggestion.


CharlesJGordon - to whom is this directed? :???:


Mr. Gordon is a search engine spammer.

InTheBlue
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Re: It is so lucky to read your post

Postby InTheBlue » Wed, 16 Feb 2011 11:50 am

Strong Eagle wrote:
InTheBlue wrote:
CharlesJGordon wrote:It is so lucky to read your post,it is full of useful message.I wish we both can do better in the future.It great honor if you can visit our website,and give us some suggestion.


CharlesJGordon - to whom is this directed? :???:


Mr. Gordon is a search engine spammer.


To what end? What's the point of spamming search engines?

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sundaymorningstaple
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Postby sundaymorningstaple » Wed, 16 Feb 2011 12:19 pm

:lol:

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JR8
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Postby JR8 » Sat, 19 Feb 2011 8:01 am

Oh ok then, bye bye post.

I thought it was rather witty myself.

Can't please everone etc... :? :cool:

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Postby RM_sennheiser » Mon, 28 Feb 2011 10:18 am

Hi InTheBlue,

This is Rosmadi writing from Sennheiser Consumer Electronics GmbH. I was hoping to send you a PM but since this is only my first post in this forum, I was unable to do so.

'nakatago' was spot on with the address of our service centre in Singapore. When bringing your Sennheiser headphones down to the service centre, please remember to bring along your proof of purchase (sales receipt or warranty certificate). Otherwise, you will be obliged to pay for any repairs carried out.

Should you have any other queries, please feel free to contact me.

Kind regards,
Rosmadi Mahmood

Community | Communication Specialist
Sennheiser Consumer Electronics GmbH
438B Alexandra Road #01-06/08
Alexandra Technopark
Singapore 119968
Tel: +65 6411 6911
Fax: +65 6438 0476
www.sennheiser.com


nakatago wrote:
Service
Sennheiser electronic ASIA Pte. Ltd
Website www.sennheiserasia.com
Address 438B Alexandra Road
01-06/08 Alexandra Technopark
Singapore 119968
Phone (+65) 6-2735202
Fax (+65) 6-2735038
Email web.asia@sennasia.com.sg


sauce: http://www.sennheiser.com/sennheiser/home_en.nsf/root/0service-partner?Open&country=Singapore

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Postby InTheBlue » Mon, 28 Feb 2011 10:21 am

Rosmandi,

Very kind of you to get in touch with me personally. I am trying to hunt down the receipt but It may be over 1 year old now. I will certainly bring the headphones to you this week for you to have a look at.

many thanks,

ITB :D

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Strong Eagle
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Re: It is so lucky to read your post

Postby Strong Eagle » Mon, 28 Feb 2011 11:45 am

InTheBlue wrote:
Strong Eagle wrote:
InTheBlue wrote:
CharlesJGordon wrote:It is so lucky to read your post,it is full of useful message.I wish we both can do better in the future.It great honor if you can visit our website,and give us some suggestion.


CharlesJGordon - to whom is this directed? :???:


Mr. Gordon is a search engine spammer.


To what end? What's the point of spamming search engines?


They are not spamming the search engines. They spam every website they can in order to build links. Search programs optimize the order of results (in part) by how many other websites refer to the web page. So these spamming morons put in their one line 'witty' posts in as many forums as they can in the hopes of building up link counts.

InTheBlue
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Re: It is so lucky to read your post

Postby InTheBlue » Tue, 01 Mar 2011 9:35 am

Strong Eagle wrote:
InTheBlue wrote:
Strong Eagle wrote:
InTheBlue wrote:
CharlesJGordon wrote:It is so lucky to read your post,it is full of useful message.I wish we both can do better in the future.It great honor if you can visit our website,and give us some suggestion.


CharlesJGordon - to whom is this directed? :???:


Mr. Gordon is a search engine spammer.


To what end? What's the point of spamming search engines?


They are not spamming the search engines. They spam every website they can in order to build links. Search programs optimize the order of results (in part) by how many other websites refer to the web page. So these spamming morons put in their one line 'witty' posts in as many forums as they can in the hopes of building up link counts.


I understand that but there was no URL in his post to help build links....am I missing something?


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