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Taxi Nightmares

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ev-disinfection
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Postby ev-disinfection » Tue, 17 May 2011 2:33 pm

taxiguy wrote:
aster wrote:
taxiguy wrote:In reply to the taxi earning of a taxi driver, it is the taxi meter system that plays a huge part. Let me explain:-

My Shift starts from 6am to 6pm.
0600-0659hrs - Normal Cab charge
( On Call Fee - $2.50 )

0700-0930hrs - Normal Cab charge + 35% of total meter fare
( On Call Fee - $3.50)

0930-1659hrs - Normal Cab charge
( On Call Fee - $2.50)

1700-2000hrs - Normal Cab Charge + 35% of total meter fare
( In CBD there is $3.00 surcharge, On Call Fee - $3.50)

2000-2359hrs - Normal Cab Charge
( In CBD - $3.00 surcharge, On Call Fee - $3.50)
0000-0559hrs - Normal Cab Charge + 50% of total meter fare.

ERP charges are borne by passenger.

I hope this could give you a clear picture.


Is this 7 days a week or are Sundays any different?


Fare is applicable from Monday to Friday for Morning peak hours and evening peak hours. Saturday peak hours only starts from 5pm onwards. Sunday - No Surcharge applies unless gazetted 5 major public holidays.


+ 1 -- The Taxiguy has spoken. :D

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Postby aster » Wed, 18 May 2011 11:14 am

taxiguy wrote:You can book a chrysler taxi thru SMRT Call Center. Booking fee:-
Non-peak : $10.00
Peak : $20.00


I tried booking one for after 8 pm but they were still saying $20 so I passed. I made my first telephone booking anyway and paid under $20 (incl. the booking fee) to get to the airport. I like SMRT cabs, especially since people tend to call other companies so when I need one on call it's easy to spot out in a crowd of blue/yellow and red. :)

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Postby BillyB » Wed, 18 May 2011 11:48 am

Could someone clarify something for me please.

I flagged a cab down the other day and the taxi driver put on a $4 dollar additional surcharge which was displayed at the lower part of the meter straight away, on top of the standard meter fee of $3.

This was in CBD but I have no idea what the charge was for? It was after 5pm so I understand the peak fare% on top, but I didn't book it so was confused as to where this extra came from. The far was $15 in total and usually its only $10.

Can someone clarify this please. Thanks.

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Postby dazzlebabe » Wed, 18 May 2011 2:40 pm

Why didn't you ask for a receipt? that way, you would be able to see all your surcharges.
Just me

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Postby taxiguy » Wed, 18 May 2011 8:11 pm

aster wrote:
taxiguy wrote:You can book a chrysler taxi thru SMRT Call Center. Booking fee:-
Non-peak : $10.00
Peak : $20.00


I tried booking one for after 8 pm but they were still saying $20 so I passed. I made my first telephone booking anyway and paid under $20 (incl. the booking fee) to get to the airport. I like SMRT cabs, especially since people tend to call other companies so when I need one on call it's easy to spot out in a crowd of blue/yellow and red. :)


Peak Period in Taxi period refers to 0700hrs - 0930hrs in the morning and 1700hrs - 2359hrs in evening/night time. These charges only applies to call booking. Sorry for any misunderstanding. :oops:

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Postby taxiguy » Wed, 18 May 2011 8:28 pm

BillyB wrote:Could someone clarify something for me please.

I flagged a cab down the other day and the taxi driver put on a $4 dollar additional surcharge which was displayed at the lower part of the meter straight away, on top of the standard meter fee of $3.

This was in CBD but I have no idea what the charge was for? It was after 5pm so I understand the peak fare% on top, but I didn't book it so was confused as to where this extra came from. The far was $15 in total and usually its only $10.

Can someone clarify this please. Thanks.


If you are in the CBD area, there is a CBD Surcharge of $3.00. Because you took the taxi after 5pm, peak hours surcharge( 35% of total meter fare) applies; in which is $1.00 on the initial start fare of $3.00. Therefore, it is correct.

Therefore, the maths of $10 of your usual fare for peak hours would be:
$10(Normal fare) + $3.50( 35% of peak charge) + $3.00(CBD) = $16.50.

Please remember to always take a receipt from the taxi for :-
1) Safeguard
2) Over charge
3) Lost Items

Taxi receipt bears the Company contact number and Taxi registration number.
:)

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Postby BillyB » Wed, 18 May 2011 8:42 pm

taxiguy wrote:
BillyB wrote:Could someone clarify something for me please.

I flagged a cab down the other day and the taxi driver put on a $4 dollar additional surcharge which was displayed at the lower part of the meter straight away, on top of the standard meter fee of $3.

This was in CBD but I have no idea what the charge was for? It was after 5pm so I understand the peak fare% on top, but I didn't book it so was confused as to where this extra came from. The far was $15 in total and usually its only $10.

Can someone clarify this please. Thanks.


If you are in the CBD area, there is a CBD Surcharge of $3.00. Because you took the taxi after 5pm, peak hours surcharge( 35% of total meter fare) applies; in which is $1.00 on the initial start fare of $3.00. Therefore, it is correct.

Therefore, the maths of $10 of your usual fare for peak hours would be:
$10(Normal fare) + $3.50( 35% of peak charge) + $3.00(CBD) = $16.50.

Please remember to always take a receipt from the taxi for :-
1) Safeguard
2) Over charge
3) Lost Items

Taxi receipt bears the Company contact number and Taxi registration number.
:)


Very clear. Many thanks Taxi guy!!

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Postby vwbus » Thu, 19 May 2011 1:05 pm

Hello All

I had a good drunken (me only I hasten to add) conversation with a cab driver just after I arrived here last year.

Cabbie: What you do in Singapore?
Me: I'm here to drive a taxi.
C: No no no, only Singapore can drive taxi.
Me: My friend owns citycabs, he's got me a job.
C: No no no, got to be in Singapore 20 years before you can drive taxi.
Me: I'm telling you I am.
C: No no. Be funny see Ang Moh drive taxi, me laugh Ha Ha! Anyway you can't drive taxi, you dunno where to go.
Me: From what I've seen, neither do most of you....
C: Ahh, If you're new in town, we take you loooonnnng way!

Cue laughter all round.

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Postby JR8 » Thu, 19 May 2011 1:13 pm

+1 nice :)

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Postby Calmday » Thu, 19 May 2011 1:32 pm

vwbus wrote:Hello All

I had a good drunken (me only I hasten to add) conversation with a cab driver just after I arrived here last year.

Cabbie: What you do in Singapore?
Me: I'm here to drive a taxi.
C: No no no, only Singapore can drive taxi.
Me: My friend owns citycabs, he's got me a job.
C: No no no, got to be in Singapore 20 years before you can drive taxi.
Me: I'm telling you I am.
C: No no. Be funny see Ang Moh drive taxi, me laugh Ha Ha! Anyway you can't drive taxi, you dunno where to go.
Me: From what I've seen, neither do most of you....
C: Ahh, If you're new in town, we take you loooonnnng way!

Cue laughter all round.

ROTFLMAO

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Postby aster » Tue, 31 May 2011 9:11 pm

Taxiguy, just curious if you can help me out here, seems like a slight scam fare but I thought I'd check with you first.

Taking a cab from Robertson Quay to Marina Mandarin hotel, just after 12 o'clock noon, weekday. 3 adults + baby.

Cab fare hits an even $6 when we pull up to the hotel, with $1 ERP fee clocked up on the way. Once we stop cabbie presses some buttons and 3.50 shows up in the extras, now showing a total fare of $9.50. Driver trying to pull a fast one?

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Postby aster » Wed, 01 Jun 2011 8:12 pm

On a side note, can only cabs with the more modern green/red LED text signs on the roof do on-call bookings?

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Postby taxiguy » Fri, 03 Jun 2011 10:46 am

aster wrote:Taxiguy, just curious if you can help me out here, seems like a slight scam fare but I thought I'd check with you first.

Taking a cab from Robertson Quay to Marina Mandarin hotel, just after 12 o'clock noon, weekday. 3 adults + baby.

Cab fare hits an even $6 when we pull up to the hotel, with $1 ERP fee clocked up on the way. Once we stop cabbie presses some buttons and 3.50 shows up in the extras, now showing a total fare of $9.50. Driver trying to pull a fast one?


I think you have been cheated....!! I 'm so sorry :( . According to your route from Robertson Quay to Marina Mandarin, it should be around $5.00 + $1.00 ERP. NO ADDITIONAL SURCHARGE INVOLVED!!

The Taxi meter which the cabbie activated is the PEAK HOURS CALL SURCHARGE; which $3.50 Extra.

PLEASE NOTE: If you haven't made a call for any cabs, there shouldn't be any call charges.

PLEASE REMEMBER:-
1) ALWAYS TAKE A RECEIPT(Printed or Hand-Written) FROM THE CABS YOU TAKE !! ( MOST IMPORTANT).

By Doing So:-
1) You got a Black & White Proof of the Taxi Fare charges.
2) Receipt bears the Company Name, Contact Number and the Taxi Registration Number.
3) You Can complaint to Land Transport Authority with the receipt and get these " BAD APPLES " OFF the Road.


Thank you.

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Postby taxiguy » Fri, 03 Jun 2011 10:57 am

aster wrote:On a side note, can only cabs with the more modern green/red LED text signs on the roof do on-call bookings?


All Cabs are allow to do On-Call Bookings inregardless of the LED Display Top. Older Cabs with Lighted-top can place On-Call Sign on the windscreen to show that they are on the Job.

ON-CALL means:-1) Passenger call a cab thru the taxis companies.
2) Passenger Personally engage cab on their own arrangement. I.e:-
Passenger liaise with cab drivers directly because passenger finds that they give excellent service and donot want any other Cabs to take them.

Hope that this will give u a better picture.

Thank you!!

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Late Replies....!!

Postby taxiguy » Fri, 03 Jun 2011 11:01 am

I am sorry for the late reply as I am currently suffering from a relaspes of my lower back pain. I am bedridden for the past 4 days and unable to drive nor sit-up. I am quite better now where i can answer your quiries....!!

Sorry :( .


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