SIA cabin crew

[marlboro]

yes i did my medical yest aldy. they ask questions pertaining to youself.no flight scenario qtns for mi.

[autumn-reverie]

Congrats marlboro! do inform us when you're starting, can have lunch together during training!

[Eveningstar]

Thanks marlboro. Congratz for passing the mgt interview. u muz be one lucky person! im so envious. =(

[butterfliesweet]

hey all! 1st of all, all the best to those gg for mgmt!hee.

anw i've a qn.. do we have to bun our hair for the kebaya round? pls enlighten me.. thks!

[stupidangelss]

Hi butterfliesweet,

when i went for the kebaya round, they provided some rubber bands for those who let down their hair. you can just tie it into a loose bun. i had a couple of black pins in my coin pouch so i just twist it and pin it up.

hope that helps.

[joyfulpapaya]

al the best for the interviews gals! add oil, be confident, happy and keep smiling ok!

malboro congrats! =D can almost feel ur *phew* when u wrote "i got thru".. hee hee

[DeeeNah]

Thanks all for the well wishes! I am still so nervous thinking abt it. Was anyone like me? Just so nervous and on tenterhooks the whole entire time? Haha.

24 more hours to go!!!

[butterfliesweet]

Hi butterfliesweet,

when i went for the kebaya round, they provided some rubber bands for those who let down their hair. you can just tie it into a loose bun. i had a couple of black pins in my coin pouch so i just twist it and pin it up.

hope that helps.

oh so it doesn't have to be sleek neat that kinda bun? oh yeah, its a good tip u've got there... abt bringing black pins..hee. thks again =)

[butterfliesweet]

Thanks all for the well wishes! I am still so nervous thinking abt it. Was anyone like me? Just so nervous and on tenterhooks the whole entire time? Haha.

24 more hours to go!!!

chill! hee. everything will be fine yar.. all the best to u =)

[ihateveg]

gd luck to everyone going for management next week!!

questions they asked me were: (there were many! couldn't remember everything cuz it went in a flow, according to what you've answered)

however, word of caution: the questions posed to me were mainly about why i want to do this despite having a degree which is totally unrelated to customer service.

1. tell us about yourself and your family. (i think this was a given so everyone should prepare something interesting and different to say.)

2. what did you study in school? and why? (definitely don't say something like "because i had no choice"....)

3. why do you want to be a flight stewardess? (prepare this especially if your course in poly or uni is unrelated to customer service. and prepare to justify the reason.)

4. if you do not get this job, what will you be doing? (applied to me as this would be my first permanent full time job.. if possible, reveal what jobs you've applied esp. if they are front line jobs which are related to customer service)

5. what do you see yourself in 10 years time? (be positive and say that "if i GET this job, i would.....", to show that you've thought about your future career paths after employment in SIA)

6. are you an emotional person? (caution: if you said that you're emotional (which i did ) prepare to justify how would it affect or not affect your work as a flight stewardess)

7. if you had a bad customer experience in the day, would you get a sleepless night? how would you deal with the emotions or frustrations?

8. did you have a sleepless night last time? (haha because i had huge eyebags... )

9. what is your weakness? (be humble and say something that would not jeopardize your chances..)

10. relate an instance where you've felt satisfaction in customer service. (definitely prepare and keep in mind some experiences in customer service which you are proud of..)

11. have you applied before? which round did you go? why do you think you failed? --> very important so prepare to say why and what actions you've done to prepare and improve yourself before this interview.

12. finally, do you have any questions to ask?

the interviewers were very friendly and very nice! personally i felt that they wanted to see your passion and how MUCH you really want this. so appear enthusiastic, interested and thoughtful, show that you've prepared for this interview or tell them you've been waiting for this day i think the potential and importance of preparation has been underestimated.. try to review your application form and think of the possible questions they would ask. they did not ask me any questions about the company nor did they ask me scenario questions. instead everything was about myself.

finally gd luck to everyone who are going for management next week. don't give up hope. personally i tried thrice! first, in 2004 in which i failed at management round then i decided to go university. this year i tried again in march 2007 and had a rude shock at 1-to-1 HR round where i failed. THEN i tried again in april and passed

so smile, prepare beforehand and be cheerful, enthusiastic and interested during the interview gd luck!!

[butterfliesweet]

hello ihateveg,

how old are u? and have u graduated from uni?

[Eveningstar]

wow! BIG thanks ihateveg! awesome tips! thanks thanks thanks. i feel so much more prepared having read ur post. Gees... Congrats for passing too!

[DeeeNah]

Thanks for the question tips! Eveningstar & I are freaking out as the moment gets nearer. It is like a double edged sword. I want it to come soon cos I wanna get it over and done with, yet I don't want it to come as I am super duper nervous for it and for the results. Haha.

[wawaa]

Hey ihateveg,

guess the questions sample u posted in here sure very useful for us tmrw..really appreciate it so much! I guess what's for us now (who's going tmrw for the mgt intv) is just to be prepared, calm n be confident at the same time show our enthusiasm during the intv. But I read somewhere in the previous threads, only 4 out of 13 got tru during the fri mgt intv...tat is so few n worst is my slot n myself being the last interviewee for tmrw at 1030am slot. Sigh~

[autumn-reverie]

Congrats ihateveg! Thanks also for the comprehensive post. I'm sure those going for mgmt tmr or in the future will find it very helpful!

Once again to DeeeNah, Wawaa & Eveningstar, good luck for tomorrow! I believe you all will be able to charm the interviewers and pass with flying colours!