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catcrazy wrote:soursalad wrote:Oh wow. sorry for the news. but may I know what's the reason of her rejection?
Ive always go by the thoughts that God knows what's best for us
scoliosis. but yeah. i believe God will give us the best too=)
I have yet to receive my share of news im waitiing waiiiiitttingggg....
catcrazy wrote:princessjm wrote:.
What would you do if a passenger demanded a seat near the window? (The seat is full)
it is unlikely coz the seating is done when u check in. but i think if i really i wld answer that i wld see if there are any window seats in the plane that are empty. if there arent, i wld apologise, saying there are none available, and ask if i can do anything else to make it comfortable for him.
Explain to the pax that the flight is full, handover to the ground staff if the aircraft door is still open. If the door is closed, it became the cabin crew problem. Tell him that you will try to ask other pax sitting at the window seat to change seat with him. (Ask a few pax around him to change seat with him, this is to show him that you have tried your best to help.) most of the time you will manage to get a seat change for him, if not apologise to him and if he is a human he will not take it against you as you have already tried to help him, give him extra attention during the flight. SIA is very service orientated, you must always show the pax that you have tried to help them with their request. Telling them reasons and procedures are not longer enough for the high expection pax who travel with SIA. To any questions that deals with pax, always show that you are willing to do the extra or goes out of the way to help them. That is what good service is all about.
soursalad wrote:catcrazy wrote:o man.. i got rejected. good luck to all of u still waiting yah? *HUG*
Oh dear, i know its a sucky feeling but im sure there are better prospects for you. but if u really want to be one then try again.
They call or by letter? what was the reason? if u dont mind me asking.
rejection is done by letter.
i think mine was coz i had lumps when i did my breadt ultrasound. no pnt trying again coz its medical
Aquagal wrote:catcrazy wrote:o man.. i got rejected. good luck to all of u still waiting yah? *HUG*
Oh wat happened dear?! Did they tell you the reason? Be strong and move on, I'm sure God has better plans for you! Try other airlines to fulfill your dreams! =)
thanks dear*HUG* abit disappointed but i have faith that He has only the best for me=)
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