Geez... ur nickname is cool man... wahahha.... (juz like my GM's name)
nyway... am not the senior here though... but guess i can help to answer wif ur qns.
I wun say it's a must... but that'll be an advantage.1) Is it a must to have some experience with customer service to be considered?
I dun think it really matters.... but as i reckoned.... there's actually an age ceiling for FS and FSS. Juz that it's not written in black and white...2) Is age an important consideration? I am 27 btw.
but well... i dun think 27 is old though... as long as u look presentably young even though u r 28 or 29... think SIA will still consider u.
Why do u think it isn't possible to switch industry? I definitely think it is possible... I myself is currently working in logistic and supply chain industry.... totally off from airline customer service industry.... i've been working in this industry ever since i graduated from my tertiary education till now.... so, i believe we also spend quite a substantial period of time working in our own industry,heh? )3) Is it not possible to have a total career switch from other industries? (I spent a substantial part of my career in sales and marketing)
hahaha.... i guess i muz b a fortune teller already....4) If you are the invigilator that recognise me from the above can you enlighten me as to where about I should improve on cos I am really keen to join SIA despite the parts mentioned during interview
nyway... i'm very sure U HAVE WAT IT TAKES!!! to be an FS.... sth juz went wrong in ur last round of interview... u were in there (the room)... no1 else here can tell u wat exactly went wrong.... juz try to review what u said, body language, bla bla bla bla.... again, I'm sure somehow u'll be able to figure out where and what went wrong.
Try again next time AFTER ur BAN PERIOD is OVER