Leather Sofa Problems!

[ev-disinfection]

Yep, It looked like PVC to me.... should bring a local when you buy these big ticket items....

[ksl]

Case is all about consumer protection and improving trading ethics.

I joined up, after the company involved in my dispute refused to negotiate with me. CASE only sent one letter to them, requesting that they negotiate with me.

The company then approached me to resolve the issue, I was offered cash to purchase a new sofa, though i refused and demanded that i wanted the same sofa.

They had stopped making that model due to the same complaints. Though I stood fast, that i wanted the same design, which they agreed to. Providing I chose a different leather.

The company then built a new sofa for me in black with white stitching.

I was very satisfied with the outcome.

For those that think it was PVC you are wrong, if you cannot distinguish the smell of leather and PVC, then i suggest you get some help.

I have worked in a tannery in my young days, and I can assure you I don't need any local help, when it comes to tanning leather. If you have doubts HSA will confirm.

The problem out here is that most producers of leather sofa's are in Malaysia or China with no quality control, and yes there are lots of fake leather sofa's about.

The membership card i have used on 2 other occasions with immediate settlement after threatening to take it to case, so I am more than pleased having the ace card in my wallet. If all fails it would have gone to the small claims court anyway!

I can also say that those who delivered my sofa, informed me, that i was the only one out of many to succeed in getting a new sofa, the others accepted between 1k and 1200 which they had to spend in the shop.

[longstebe]

Thanks matey. Fair play to ya, stand ya ground.

[Daveyap]

The photos of the suspect "leather sofas" shown here are not made from PVC. It is simply NOT Leather. PVC is extremely durable but it gets very warm, sweaty and uncomfortable after sitting for less than 10 mins. There are hardly any PVC furniture nowadays. The Smell Test is unreliable as chromium tanned real leathers don't produce any leather smell although they can be of the finest quality leather. Only the vegetable tanned leathers smell like real leather.

Use the edge of your finger nail to poke the leather. The impression/mark of your finger nail will remain on the real leather until you rubbed it out. If it is synthetic leather, the mark disappears almost instantly as soon as you leave your finger nail off the "leather".

[ScoobyDoes]

We've never 'fed' out leather sofa and chair, in 15-yrs.

The sofa is still okay but the chair is gubbed, worn out since it was where i was sitting all the time and simply, after every night, it wore out. It's got gaffa tape holding it together until our son is old enough not to jump all over the furniture.

[ChiCali]

I thought leather got moldy and was not recommended for Singapore?

[sundaymorningstaple]

It's not, but people here are not always what you would call practical. Otherwise you wouldn't see everybody wearing denim jeans in the tropics.