Hi,
Reading some of the forum posts on the topic has still left me confused about the handling of customs clearance and freight forwarding in Singapore.
Recently, I have moved to Singapore and shipped my household goods from the UK. They are due to arrive at the Singapore port on 7th April. I bought a door-to-port package from a UK moving company as I didn't have a Singaporean address yet at the time of booking. I called the UK mover's Singaporean agent and they sent me an "arrival notice". Unfortunately, I could not understand the accent very well and I fear that I have missed some things she said.
How do I proceed from here? I would like someone to forward my boxes to my address and possibly handle the customs clearance for me. Should I now get a quote from a freight forwarder or pay the local agent first (Astro Pacific)? What documents will the forwarders need? Do I have to go to the port in person for customs (trying to avoid that via the forwarding company)? I would be very grateful for a quick heads up from someone with experience of the process.