Hi,
please advise guys.
I m facing some problem with my maid.I m a expat staying here with my wife,mother and a one yr old baby girl.My mother is a disabled. I engaged this indonesian maid 7 months ago from the agency who agreed to look after my mother and my baby.Everything seem to be smooth at first but lately my mother complaints to me that the maid has not been responding to her call for duty or ignoring her when work has to be done.Pass month ago my maid was caught using the caught using the handphone during work communicating with a bangladash worker.I have reported this to the maid agency.4 days ago my maid run off without consent and we made a police report by 24hrs.Leaving my disable mother and baby alone for 4 hours.The agency just told us to make a police report.I think this is very irresponsible.How do i go about this situation?shld i still pay the levy while the agency has not replace me with a maid.