Just picked up an iPhone on M1...
Selected the iPhone Lite plan at $56/Month which makes the iPhone $398...
Made the payment... and was still at the counter and almost ready to leave then was told that as an EP holder I'm not eligible for a discount based on my price plan [only Citizens and I think, PRs] and I would have to pay the cost of the iPhone as if I had the $36/Month Value plan even if I signed up for the Ultimate $198 plan... meaning an additional transaction for $260 which makes the cost of the phone $658...
Now... I'd actually been in the store twice before, albeit minus correct documents, which meant I had to go back again today with the correct documents... it wasn't mentioned at either M1 store I'd been to, and it isn't mentioned on any leaflets as far as I can see... and I can't find anything online which talks about the policy...
I can't believe this is a genuine 'company policy' that M1 have... it's utterly ludicrous... I put it on my credit card so I have some recourse, but did I get done over or were the shop assistants at M1 being on a level with me?
Anyone else experienced anything even remotely similar?