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Singtel Connectivity

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dadelaw
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Singtel Connectivity

Post by dadelaw » Sun, 20 Sep 2009 12:25 pm

I use a US stockmarket quote service called Thomson 1. Starhub processes this perfectly. the same software on Singtel (which we have) simply will not provide a reliable signal for this although every other software I use goes through perfectly well. It stops and starts, freezes, provides partial quotes... I am in touch with their technicians but they're not making much headway. We have the 15 mb service. Does anyone else have this problem? Solutions?

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durain
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Post by durain » Mon, 21 Sep 2009 8:06 pm

are you getting live or delay quote? are you using a dedicated router from reuters for your feed? thomson reuters tech support should be able to do a trace route where you are getting your data feed. then just need to compare between starhub and singtel.

lukester
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Post by lukester » Mon, 28 Sep 2009 3:15 pm

did u check if your wireless if you have is secured?

not sure if someone is tapping on ur wireless access or not.

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