I was told off by the Pet hotel person yersterday that I had a "singaporean attitude" because i refused to pay the fees upfront. I said i would pay half of it and then the remaining half when i picked up my pet when her quarantine ended. I said it was just principal, and that if anything happened to my pet, they surely didnt expect me to pay for the time my pet is not there?
I said hypothetically, what if my pet died mid month? Then I am supposed to pay for the stay of my pet's spirit for the rest of the time its to be there? He said, well, if WE were to blame for the PET's death, then of course we will reimburse you AFTER you write in..
So you are saying you want the money upfront, and if anything happens to my pet and its not your company's fault, i still have to pay for 'room and board' for a pet which isnt there? He said yes, you do and "only singaporeans have this attitude, the expats never complain, they just pay up!
So, this being an expat page, would the expats please share your thoughts on the above?