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singtel or starhub for home broadband

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x9200
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Postby x9200 » Tue, 06 Jul 2010 2:18 pm

Saltwater, firstly, you should learn to distinguish between bits and bytes. Starhub advertises typically in bites so 16Mbs is 2MBs. With my very basic maxonline plan I have an average like 0.7MBs from local SG sites and if you do a bit of the search within this forum you will see that ppl have been reporting much higher download rates. In other words, looks like something is wrong at your place and perhaps you should contact the customer service. I assumed your download site is ok.

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Postby shawie » Thu, 29 Jul 2010 6:38 pm

SingTel is good, i'm from AMK.

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Postby eastcoastdan » Thu, 30 Sep 2010 12:06 pm

We have had SingTel 10MB internet for a week now. Initial impressions is that it is considerably slower than 10MB. However, the biggest problem to date has been the wireless router, which appears to have a range of about 5 meters. Not acceptable. An engineer will be coming to attempt to remedy this.

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Postby Strong Eagle » Thu, 30 Sep 2010 2:25 pm

eastcoastdan wrote:We have had SingTel 10MB internet for a week now. Initial impressions is that it is considerably slower than 10MB. However, the biggest problem to date has been the wireless router, which appears to have a range of about 5 meters. Not acceptable. An engineer will be coming to attempt to remedy this.


That's what you get when you live in a concrete box... poor reception. You'll need to think of moving the router to a location that provides best coverage to PC's with minimal number of walls to travel through and/or add a second access point... I have one up and one down.

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Postby Ghost 23 » Fri, 15 Oct 2010 12:41 pm

Hi,,,just arrived here...actually went with M1 and so far been pretty happy with the speed. Got two iphones and home broadband (100mbs)...since we put everything under one account, got 25% discount, so to those out there looking to sign up, may be wise to put your phones under either husband or wife and qualify for the multi-line bundle, if I got my own phone and my wife got her phone under two accounts, wouldnt get a discount on the internet. Almost went with Singtel, but they wouldnt do the bundled discount, only downside is M1 doesnt offer an intergrated wireless home cable modem/router deal like Verizon FIOS in states...M1 just gave me the usual cable modem and have to get my own wireless Dlink job.
Of course massive line at M1 shop, pretty nuts, have to wait in line with the "information" clerk just to have the wait to wait in the "real" line. 2hr total time to get signed up! and then still we had to go to another M1 shop to get the modem.
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Postby porterxpress » Sun, 05 Dec 2010 4:09 pm

Among the 3 telcos, Starhub call support and help line service is the WORST ! Starhub is getting from bad to worst ! They monopolize some of the TV channels, else I wud have long switch out from Starhub.

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Postby alphline » Thu, 16 Dec 2010 4:13 pm

Singtel is not bad. Mio Home package is worth the money

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Postby Muslima70 » Fri, 17 Dec 2010 3:37 pm

I think it depends on what is your budget and needs.

In my family, we use Starhub for the cable TV and SingNet for the Internet. I guess this may sound weird to lots of pple right? why not go all the way with just one provider , but for me when I did the maths, it seem more expensive to switch to Starhub for Internet too. At least more than $50 diff if remember correctly. And we did not like the MIO channels, so we just stuck with starhub channels.

Also my uncle who lives just a few blocks from me, uses Starhub for everything for internet, phone, TV...and his bills are quite high like more than $200/ month I think... and he seems to have problems with his Internet connection every now and then: too slow.

Maybe someone should create a poll here and we can find out which internet users has the least problem with their internet provider?
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Postby JayCee » Fri, 17 Dec 2010 5:56 pm

I had starhub for 2 years, firstly living in a brand new fancy condo on the east coast and the download speed I got was, being nice, crap. Moved house to an older condo a few months ago and the download speed was equally crap, so I deduce it's not the place but in fact Starhub. I changed to Singtel recently and it's like a breath of fresh air, I actually get the download speeds I'm supposed to get even at 8pm on a week night.

I have starhub tv with a hubstation hd box. The box freezes and has to be turned off and on at least 3 times a week, it really is the pits. What's ironic is that when Starhub lost the English football rights (and along with it a lot of their customers) they had the balls to start advertising that they still have the Spanish football and that their boxes don't freeze. Well they do in my house, and on a regular basis.

I also have a Singtel MioTv box, bought for the afforementioned English football coverage. It never freezes, the tv guide is much more responsive than the starhub version, and the HD quality is better than the equivalent HD on the starhub box. Singtel's customer service thus far has also been far superior and they've not overcharged me once (some which is a regular occurrence with Starhub).

If starhub didn't have HBO, Fox, FX, and a few others I'd get rid of it because their technology and their service are terrible

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Postby syamsulstar » Thu, 13 Jan 2011 5:12 pm

I just signed up for Singtel Explore home a few days ago. The installation date is scheduled for february 12th!!!!! Does it really take about a month?

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Postby x9200 » Thu, 13 Jan 2011 7:47 pm

JayCee wrote:I had starhub for 2 years, firstly living in a brand new fancy condo on the east coast and the download speed I got was, being nice, crap. Moved house to an older condo a few months ago and the
download speed was equally crap, so I deduce it's not the place but in fact Starhub. I changed to Singtel recently and it's like a breath of fresh air, I actually get the download speeds I'm supposed to get even at 8pm on a week night.

I'm curious, could you put here some numbers? I have just recontracted with starhub so am a bit grounded but for the broadband I can not complain that much.

I have starhub tv with a hubstation hd box. The box freezes and has to be turned off and on at least 3 times a week, it really is the pits. What's

We have this problem initially but after n-time software upgrade it is pretty stable now (rather months then week for a hard restart). But another HD set top box we have loses interlacing somehow every week or so.

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Postby BillyB » Fri, 14 Jan 2011 2:58 pm

x9200 wrote:
JayCee wrote:
I have starhub tv with a hubstation hd box. The box freezes and has to be turned off and on at least 3 times a week, it really is the pits. What's

We have this problem initially but after n-time software upgrade it is pretty stable now (rather months then week for a hard restart). But another HD set top box we have loses interlacing somehow every week or so.


+1. With Singtel I have no problems at all. The menu's run fast, the picture is always great. With Starhub, there is so much lag in changing channels using up and down, or by entering the actual number and brining up menu's that it gets quite frustrating!

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Postby JayCee » Mon, 17 Jan 2011 4:30 pm

x9200 wrote:
JayCee wrote:I had starhub for 2 years, firstly living in a brand new fancy condo on the east coast and the download speed I got was, being nice, crap. Moved house to an older condo a few months ago and the
download speed was equally crap, so I deduce it's not the place but in fact Starhub. I changed to Singtel recently and it's like a breath of fresh air, I actually get the download speeds I'm supposed to get even at 8pm on a week night.

I'm curious, could you put here some numbers? I have just recontracted with starhub so am a bit grounded but for the broadband I can not complain that much.

I originally signed up for the maxonline premium which was 12MB back then (it's since gone up to 30MB). The speed was often slow and checking on speedtest.net I was getting 2-3MB tops, this was a various times of the day, during the week and weekends. I think I saw the speed go up to 12MB once in 2 years.

For singtel we're signed up for 15MB and that's generally what we get, give or take a MB or two


I have starhub tv with a hubstation hd box. The box freezes and has to be turned off and on at least 3 times a week, it really is the pits. What's

We have this problem initially but after n-time software upgrade it is pretty stable now (rather months then week for a hard restart). But another HD set top box we have loses interlacing somehow every week or so.


I had to take the first HD Hubstation I had back to starhub after less than 6 months because it wasn't recording properly and then started to lose all the shows I was recording from it's memory. Funny thing it, at least for that one the tv guide actually worked fairly quickly rather than the "press button and wait 5 seconds for a response" that I get on the unit I have now. Turning off and on and getting the "please wait, updating" message for the 3rd time of the day gets very annoying after a while, I wonder what it's updating because it never seems to get any better.


Singtel far superior in my experience

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Postby modonaut » Tue, 15 Mar 2011 11:13 am

I guess singnet is better.

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Postby tothebeach » Mon, 21 Mar 2011 1:35 pm

Starhub for me.. no complains with the speed so far..


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