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Which Specialisation ?

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ironlady
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Which Specialisation ?

Postby ironlady » Sat, 27 Dec 2008 7:56 pm

I have an experience of 10 years in the call centre and Customer Service line. At the moment, I have been unemployed for almost 1 year now, tending to my kids.

Thinking of getting back into the workforce but I would like to do a Diploma first. I love being in a line where its people related.

What kind of Diploma should I go for which will ensure me a good position later on.. I am not looking at a very high position but something stable.
It seems there is a lack of courses relating to call centre or customer service as well.

One of the areas I am contempleting is HR but I dont know how easy it will be for me to get a job with a HR Diploma. Any feedbacks are welcome.

Thanks in advance ! :)

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