Tennohekka say:staff of 14 years just because a new superior has leadership problems in his new post. In addition, for a foreigner to troop in and expect immediate subservience
To some extent i would agree! Even the grunts, would take orders, lightly and with suspicion of contempt, everyone deserves a chance for their respect to be earned, but after a year, come on, either the new leader is a superior wkr, or everyone else is playing ball, yet the manager of 14 years, believes he's inherited the right to ignore his boss and being completely disrespectful, after his superior has spoken to him.
I hardly see the new superior, expecting immediate subservience, after one year service, Although it is difficult to make any judgement without the full particulars, in fact, for it to end up on a public forum, i would also be questioning a superior, that goes home and has to discuss these issues with his wife, because of stress.
But none the less, a case study is a case study, and the options are open, yet you haven't made any attempt at all to solve the problem yourself, on how you would go about earning the respect which is required to resolve the situation. I think sending an email too, is disrespectful with such a serious breech in rank, after one year, he should have had him in the office to find out why the manager has been going above him.
Personally i do know, that many high fliers have never taken the opportunities to educate themselves in personnel psychology and man management skills, and lack the abilities to cope, finding the balance in employee disputes is one of tact and discretion under the organisation model structure applied.
Has a consultant that needs to make the changes within companies that suffer these kind of staffing problems, especially within the restructuring phase's, one would allow a time frame for adaption, combined with the cost effectiveness of the managers position.
Which after 14 years experience, wouldn't be difficult to evaluate his contribution, so you are right to a certain extent, within the Military a reprimand would be enough, through the CO for insubordination.
The superior has notified the manager, so he must look at the next step, of solving the problem, normally i would suspect company policy to be 3 warnings for a person that has value to offer if the value is mediocre.
So there are many variants to evaluate has a leader, if you are an educationally informed, skilled man manager, which isn't the norm, for managers in most Companies, because they normally are promoted on productive abilities and experience, without taking fully into account, their abilities to deal with manpower issues and leadership qualities, which is a more refined and tact approach to skilled man management and leadership qualities.
However one must be accountable for ones own mistakes, and be able to recognise these facts, as others may see them, and evaluate if a better solution could have been applied, there is also MOM and employment act to take into consideration, and the ability for wrongful dismissal and human rights, which could cost.
Only leadership experience comes from mistakes and experience admitting the mistakes, so the importance of listening to the team also plays a major role, but should not be seen as a weakness on the superiors part.
Finding the balance is not always easy, although if one is diplomatic and respectful, with firmness, it will be accepted by employees, it is wrong of any boss to show too much favouritism, although motivation drivers and lots of praise and encouragement should be offered, rather than negative talk, negative talks is always a spanner in the works, so diplomacy and encouragement with a firm hand with not too much familiarity.
familiarity within the unit breeds the contempt that we are discussing, and a sign of weakness observed by a stronger minded person will take advantage of that weakness almost always, to demonstrate his or her superior abilities it is human nature. So it's a matter of keeping control rather than just sacking, although like i say, a mediocre manager maybe expendable at the right time.