Why is so damn difficult to get a refund??

[road.not.taken]

Don't you believe that that is not hardsell in shops for handbags and the like. The sales assistants hassle and annoy you until you buy something just to get rid of them, I don't usually fall for it myself but I know people who have done, and get home and instantly regret the buy. You can just be browsing if you enter a shop you know, not everyone goes in with the intention of buying. Sometimes you can just put up with it and learn from the lesson, but in a case like this, then I am sorry but should be able to get a refund.

I know why they have these stupid policies in place, and yes it is for the reasons as pointed out by SMS (the one use and return idea - believe me having worked in these places I have seen some pretty awful jobs at trying to pretend items were never used) but that happens the world over and hmmm, they still have refund policies.

Exactly.

[Plavt]

Don't you believe that that is not hardsell in shops for handbags and the like.

This has been my experience in Singapore and worse they aren't content when you have actually bought something and try to sell you some more.

[enlvi]

This has been my experience in Singapore...well.it's in hawker centre...near junction 8...(drinks and food)

[Forks]

Its sad to say but going in prepared for the worst works better than anything else in Singapore, but good on Candy for getting the story from Coach HQ and going back to stand on the principal. Im not sure what women see in handbags but i can see the point in standing up for a principal and besides there is no greater delight than making some Singapore shop eat crow and give in.

Singapore is sooooo over commercialized that its sick, I expect many here with their "money is god" attitude would happily sell their souls if they could. But then its the official line here to "shut up, dont ask questions, just spend your $$$ and believe thats freedom" so what do we expect?

The pathetic irony is that despite Singapore with its "great Singapore sale" and "world class service" is nothing much to write home about, the service is mediocre at best in most places and the prices are not much either, give me Shibuya, or Akihabra any day or Sydney for that matter.