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by EastCoastFun » Fri, 08 Aug 2008 3:38 pm
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'The 'all Europeans are babies' part wasn't as bad as the 'shoo, away with you'. We were totally embarrassed by this. Really, we'd showered and everything so we weren't unclean or dodgy looking'.
I would say that you are unclean, in the sense of the verbal abuse you dished out. So maybe before leaving your house and office, you should consider showering your mouth because what I witnessed coming out of it was utterly disgusting.
-- I just reread your post in more detail - I replied so quickly w/o reading it in detail becuase I was so suprised by your view of the situation. But, your sentence above tells me you didn't hear a thing being said.
The worst adjective I used was "jerk". I did not swear at all. I did not refer to anything other than the situation. My strongest statement to the guard was that he was 'being absolutely rude and owed my wife an apology'. Still, I didn't swear or belittle him whatsoever. If you were there close enough, think it through and try to remember what was really being said. I think the other security guards would back me on this as they were right there.
We were there for probably 40 minutes. In the beginning, things were civil. The gaurd said we needed one ID per car and we didn't have that. That's why we called our agent who was already waiting for us inside. Our problem was that if had driven, it wouldn't count so we needed to wait to see if he had. He hadn't. We were parked inside to the left of the driveway. It wasn't until the agent and the gaurd started arguing that things went wrong. I got out of the car and went back to the gaurd house to try to help. I don't think anyone was around at that point.
It wasn't until I had got back into the car (my wife at that point had gotten out as well to try to figure out what the big deal was) and drove out of the complex and back in. By the time I got back it was a heated argument between the agent, my wife, and the gaurd. Still there was no one else around.
It wasn't until later after cars started piling up behind us that someone finally came forward and asked me to move my car out of the way. I actually asked the driver to talk to the gaurd. (This is the guy I owe the apology to if anyone, as it wasn't his fault and he was also inconvenienced.) At this point if you were there and would have stepped forward you could have helped arbitrate! Hey, come back with some IDs, I don't know the guards issue. Or, to the gaurd, hey let these guys in, what's the deal, why doesn't the agent's ID count?
Then I moved my car forward but right next to the gate to let the cars go through. Were you there then? We pleaded with the gaurd for at least another 5 or so minutes stressing that we had all of these people waiting for us to view the aprtments. I left my wife and the agent there to move the car again and moved to the other side of the gaurd house. Did you see that?
I didn't even really raise my voice or point at him (I did point at him at this point) until he got personal! Then I told him he was acting like a jerk and being a very rude man. His reply (which if you were listening you should have heard) was that he was happy doing so and would be even more rude! Again, I didn't use any profanity at all nor get personal so I don't understand how you could think what you do! If we were being jerks why would we go back to complain about this guy?
Margt, we did not threaten or abuse this gaurd. If you had been there in our shoes I think you would have felt the same as us. He was being a jerk. He was being difficult for some reason and was purposefully causing us grief. At the very least, think about it and maybe after a while start asking people coming into your complex if they feel that one of the gaurds is being rude. You might hear something different and rethink what happened.
If he was right, why wouldn't he let my wife in the next day? Why at least would he have even denied giving her the phone number to the complex?
I'm not asking you to take our side but to be fair. That guard knows what he did was wrong. To this day we don't know what his issue was. The only thing we have to go on was his comments that he knew that we were going to complain because all Europeans are babies (maybe he's had some complaints before?) and the arguement with our agent. When my wife asked him in front of the other gaurds if he had told us we only needed one ID per car he said that he wouldn't answer and that he didn't have to answer to her.
Okay, sorry for the rambling on and on!