What to do? Bad experience with air conditioning service.

[justineh]

Thank you guys for sharing about Genius Aircon Engineering. Just about to call them seeing their flyer in the mail box. Wondering why so few honest aircon servicing provider?

[Ombudsman7]

Yeap, Thanks for that Jus to share. I've had a look-see and they seem to be one and the same and new company is residing at the same location in the AMK Industrial park as the former, which may have moved to another location.

SKY BLUE AIRCON ENGINEERING may or May not be GENIUS AIRCON ENGINEERING

Their new site also had a Daiken service "Certificate of Attendance" on display for a Mr. Lai Mang Loon (under the name of Sky Blue Aircon Engineering) Interesting it's only a certificate of attendance. Mr. Lai was a former employer at Sky Blue. As the whole setup looks suspect I can only say......

BUYER BE CAREFUL

Edited on 23 November 2013 to reflect the complaint by Ombudsman7 "claim"

Please retract your statement and apologise to Genius Aircon Engineering!

1. The 2 Companies mentioned below are different entities with different owners.

a) Sky Blue Aircon Engineering (Reg: 52996744L) business address is at 81, Ubi Ave 4 #09-05, UB. ONE, Singapore 408830 effective 30 May 2012 and as of 21 Nov 2013 it is still a "LIVE" Co.

b) Genius Aircon Engineering (Reg: 53210718K) business address is at 32 Ang Mo Kio Industrial Park #01-09, Sing Industrial Complex, Singapore 569510 effective 12 Mar 2012 and similarly a "LIVE" Co. as well.

The above facts can be verified with ACCRA. Instead of exercising due diligence you opted for a 'look-see' and made a careless posting on 26 Jun 2012 negligently claiming Genius Aircon Engineering was Sky Blue Aircon Engineering. In addition, Daikin is not an educational institute and cannot award Certificates or Diploma. We should encourage workers to attend courses and upgrade their skills and knowledge. As a HR practitioner, you ought to know that and avoid insinuation.

[Beeroclock]

I had a contract with Sky Blue in the past when I used to rent. Made the mistake of going for the cheapest contract to meet TA obligation, but then got pushed for gas topups etc, as per previous posts. Also was not very happy with their cleaning work and mess created. Based on my experience over 2 year period I would not recommend and especially now that I own the aircons myself.

I was curious about the last post, so I quickly checked my old contract and the address for Sky Blue was definitely Blk 32 Ang Mo Kio Industrial Park 2 #01-09 Sing Industrial Complex back in 2009-11. I guess it has changed address since.

[Wd40]

As far as I know, aircons, you need to clean the air filters every 3 months or else there is lots of dust accumulated. I really dont see the necessity to do the full servicing every 3 months.

I know its part of the tenancy agreement, but I take the risk. I clean the air filter myself every 3 months and then call those aircon servicing guys to service every 6 months. At the end of the tenancy, I pass on only the final servicing reciept to the landlords and they are ok with it. The final reciept is proof that the aircons are working fine.

[Beeroclock]

Yes you're probably right. It will depend a lot on usage pattern. Although one landlord did actually ask me for a copy of all quarterly aircon service receipts at the end of tenancy. The problem with the standard TA forcing tenant to do it every 3 months, which can incur unnecessary cost and encourages tenant to look for cheap solution. I know of one case where landlord specified the Aircon service provider and that it only needs to be twice per year (to make the cost to tenant similar to one of these quarterly contracts). Reckon this is smart by that landlord to take control, as afterall the aircon is owned by landlord and expected to last well beyond the current tenancy.

[sundaymorningstaple]

Yeap, Thanks for that Jus to share. I've had a look-see and they seem to be one and the same and new company is residing at the same location in the AMK Industrial park as the former, which may have moved to another location.

SKY BLUE AIRCON ENGINEERING may or May not be GENIUS AIRCON ENGINEERING

Their new site also had a Daiken service "Certificate of Attendance" on display for a Mr. Lai Mang Loon (under the name of Sky Blue Aircon Engineering) Interesting it's only a certificate of attendance. Mr. Lai was a former employer at Sky Blue. As the whole setup looks suspect I can only say......

BUYER BE CAREFUL

Edited on 23 November 2013 to reflect the complaint by Ombudsman7 "claim"

Please retract your statement and apologize to Genius Aircon Engineering!

There are a number of posters on here who have shoddy work done by the employees of Sky Blue. It would appear that at least ONE of those employees now works for Genius Aircon and continues in the same location previously occupied by Sky Blue.

So, with that in mind, if you want to try Genius Aircon, along with their flurry of instant "look how good we are" posts by brand new registered posters, feel free to do so.

[Mr panning]

Yeap, Thanks for that Jus to share. I've had a look-see and they seem to be one and the same and new company is residing at the same location in the AMK Industrial park as the former, which may have moved to another location.

SKY BLUE AIRCON ENGINEERING may or May not be GENIUS AIRCON ENGINEERING

Their new site also had a Daiken service "Certificate of Attendance" on display for a Mr. Lai Mang Loon (under the name of Sky Blue Aircon Engineering) Interesting it's only a certificate of attendance. Mr. Lai was a former employer at Sky Blue. As the whole setup looks suspect I can only say......

BUYER BE CAREFUL

Edited on 23 November 2013 to reflect the complaint by Ombudsman7 "claim"

Please retract your statement and apologise to Genius Aircon Engineering!

1. The 2 Companies mentioned below are different entities with different owners.

a) Sky Blue Aircon Engineering (Reg: 52996744L) business address is at 81, Ubi Ave 4 #09-05, UB. ONE, Singapore 408830 effective 30 May 2012 and as of 21 Nov 2013 it is still a "LIVE" Co.

b) Genius Aircon Engineering (Reg: 53210718K) business address is at 32 Ang Mo Kio Industrial Park #01-09, Sing Industrial Complex, Singapore 569510 effective 12 Mar 2012 and similarly a "LIVE" Co. as well.

The above facts can be verified with ACCRA. Instead of exercising due diligence you opted for a 'look-see' and made a careless posting on 26 Jun 2012 negligently claiming Genius Aircon Engineering was Sky Blue Aircon Engineering. In addition, Daikin is not an educational institute and cannot award Certificates or Diploma. We should encourage workers to attend courses and upgrade their skills and knowledge. As a HR practitioner, you ought to know that and avoid insinuation.

To all interested parties,
As a permanent resident of Spore living here since 1970's, my Singaporean Chinese wife & I have met with many air-con personnel who serviced our home's units in the past.
We first met Mr Ong when he, as a Sky Blue employee serviced our current home's a/c some 3 years ago. There were a serious leakage problem with our master-bedroom unit. My wife recalled Mr Ong suggested different cost-saving options to find the cause of the leakage before recommending chemical wash.
This showed that he is honest n sincere in helping his clients instead of " cheating our $".
We are impressed with Mr Ong's honest work ethnics, his experienced & client- oriented team of workers including Mr Loon.
Last year when Sky Blue called to schedule our next service, my wife was told that Mr Ong has left Sky Blue.
Our understanding is that Sky Blue & Genius Aircon Engineering are two SEPARATE corporate entities with NO over- lapping directorship, hence they are NOT the same set-up with only a cosmetic name change.
One can easily verify this fact with Registrar of Companies.
For example, Family A commits a wrong-doing & subsequently moves out from the premise . Later Family B moves into the same premise. Is Family B responsible for the misdeeds of the previous occupier ? I should think not !
Our contact with Mr Ong & his wife, Kay is strictly on a professional basis.
Should you require further information, you can reach me at tel no: 6841-8966

Mr H Panning
A Spore Expat ( Horizon Green )

[Wd40]

What a coincidence! Mr Panning decides to make his 1st around the same time when the owner of Genius aircon does his first post. Not so genius of you after all.

Also, from your writing, its a clear give away, you are not an expat. You are probably Mr Ong

For one, expats never address people so formally as Mr Ong and Mr Loon like you do. The way you have put it "you can verify the fact from registrar of companies" an expat wouldnt know it and wouldnt be so keen afterall to defend an aircon company, the way you do.

[Ombudsman7]

Yeap, Thanks for that Jus to share. I've had a look-see and they seem to be one and the same and new company is residing at the same location in the AMK Industrial park as the former, which may have moved to another location.

SKY BLUE AIRCON ENGINEERING may or May not be GENIUS AIRCON ENGINEERING

Their new site also had a Daiken service "Certificate of Attendance" on display for a Mr. Lai Mang Loon (under the name of Sky Blue Aircon Engineering) Interesting it's only a certificate of attendance. Mr. Lai was a former employer at Sky Blue. As the whole setup looks suspect I can only say......

BUYER BE CAREFUL

Edited on 23 November 2013 to reflect the complaint by Ombudsman7 "claim"

Show us your 'homework' so that we can know the truth.


Please retract your statement and apologise to Genius Aircon Engineering!

There are a number of posters on here who have shoddy work done by the employees of Sky Blue. It would appear that at least ONE of those employees now works for Genius Aircon and continues in the same location previously occupied by Sky Blue.

So, with that in mind, if you want to try Genius Aircon, along with their flurry of instant "look how good we are" posts by brand new registered posters, feel free to do so.

[sundaymorningstaple]

Cat must got your fingers, huh.

[ScoobyDoes]

What a coincidence! Mr Panning decides to make his 1st around the same time when the owner of Genius aircon does his first post. Not so genius of you after all.

Also, from your writing, its a clear give away, you are not an expat. You are probably Mr Ong

For one, expats never address people so formally as Mr Ong and Mr Loon like you do. The way you have put it "you can verify the fact from registrar of companies" an expat wouldnt know it and wouldnt be so keen afterall to defend an aircon company, the way you do.

He also wouldn't need to tell everybody he was a 'Singapore Expat' on the Singapore Expat website AND they wouldn't tell us where they live. Where's SMS to check the IP address

I'll take a wild guess and say 'work ethnics' was a Freudian.

[Jun yuan]

Sky blue aircon engineering now is change to genius aircon engineering is real? Yesterday had saw a car have sticker SB sky blue aircon engineering at Ubi ave area,n the worker uniform is red colour.but now at here look this post, think is cant believe, maybe is Sky blue aircon engineering too many people complain this company n Cause decline, so here spread shake, let everybody think sky blue engineering is now a genius aircon engineering, hoping to save their career.We are wise, if the customer complaint is not true, you should explain, took out evidence to prove his innocence, instead of lying to shift responsibility to Genius aircon engineering, maybe sky blue aircon engineering and Genius aircon engineering of any grudge. You think about an irresponsible company, can let you trust?Hope not sky blue aircon engineering, don't spread false rumors here.
thank you

[sundaymorningstaple]

I have edited my original posts due to the concerns of the owners of Genius Aircon to give them the benefit of the doubt. I think that they will have to agree that on the surface of things, taking up the premises AND former employee(s?) who were in some way responsible for the litany of complaints of their former employer would/could give rise to the doubtful nature of the new company that "just happened" to be another Aircon company to set up in the same old premises. Therefore, I apologize to Genius Aircon, but the onus is on them to prove that there was no massaging going on considering that the only employee that was reflected in Genius Aircon website, at the time of my original post, was the Aircon Certified specialist who came from Sky Blue. Therefore, if any reader of this thread wants to use Genius Aircon, do so of your own accord and not as a recommendation from this forum as the only recommendations received thus far seem to be at the direct instigation of the owners of Genius Aircon as none of them are from long time regulars of this board which is where most of our recommendations come from. As all our regulars know, people who register just to recommend a company, very often have a vested interest in doing so, which is why we discount them as recommendations.

[ScoobyDoes]

Had a chat with the lawyer did we?

[Justice_99]

Sharing we used Cool Master Aircon Engineering.
This company cheats. Charged almost 500sgd for total repairs for one outdoor unit.

Per replacement part only cost 10+ sgd per piece from agent. Cool Master charged 100sgd per piece times 3 pieces. Daylight robbery. Further, Cool Master used the wrong spare part which is for an indoor unit ( not outdoor unit) and it's the wrong spare part used ( it was for other indoor unit models not mine)

Avoid using them.