What to do? Bad experience with air conditioning service.

snowqueen · Post by **snowqueen** » Mon, 20 Apr 2009 1:00 pm

After 2 months of being in our apartment one of our units started leaking. I was filled with dread at getting someone out after hearing so many horror stores so I called my landlords agent and asked who they used.

This company have been brilliant - back in November, to service 3 units and fix the leaking one, cost me $90.

The same unit leaked again last week (5 months later) so I got the same company out to fix again and service all 6 of our units this time. Thinking it would cost double, given that the engineer was on his own and spent nearly an hour and a half doing the work, he actually charged me just $140.

Personally I thought this was a bargain and I know he washed out all my filters and blew gas/air through all the units and they are all working fine. Personally I felt he should have charged me more but I'm not complaining.

He's called Mr Chia and the company is Ang Huat Aircon and Fridge Services - Tel 64551328 and HP - 96213305.

Post by **sundaymorningstaple** » Mon, 20 Apr 2009 1:59 pm

You think you got a deal? When the same unit started leaking AGAIN after only 5 months? And none of the rest didn't start leaking? Don't sound like the guy's too good to me. Especially if it was the same unit.

pakjohn · Post by **pakjohn** » Mon, 20 Apr 2009 2:09 pm

Just a thought; was a/c unit leaking water? I woke up one morning to a very disquieting drip, drip from my ceiling. Nothing worse that seeing water coming from your ceiling.

I don't have a ladder so I called a service man. He first tried to tell me there was a problem with the unit. (These units don't use water to operate, it's a by product of cooling) If the drain that removes this condensate water stops up it will over flow the catch pan and drip onto your ceiling. The number 1 cause for stopped up condensate drains is mold growing in the catch pan or in the condensate lines.

I believe this fellow was getting ready to give me a big repair bill when all I needed was the drain cleared of mold. (These drains move water verrry slowly so mold has plent of time to grow in lines and catch pans.

I put a cup full of chlorox in each of the A/C unit condensate pans 2 times a year and no more problems with A/C units. As long as the filters are serviced these units should run for years with out problems. So, if your unit leaks water, try talking the a/c guy into putting a little bleach in the catch pans to kill the mold so it doesn't stop up again in 6 months.

ksanty · Post by **ksanty** » Mon, 27 Apr 2009 10:20 am

sim1310 wrote:The aircon guy I use is called Anson and you can reach him on mobile 90707658.

Thanks for letting me post his details, he is worth sharing.

Sim

I had Anson come over to our place over the weekend and I was really happy with his work. He was polite and efficient and cleaned everything with the greatest detail. The ac in the master bedroom has been quite "warm" for some time now and he offered to do a chemical wash after showing me the filth that was stuck there and compared it with all the other units.

I'm happy to say that I will stick with this guy and have recommended him to all my friends.

Sim, thanks again for sharing his contacts here!

Abercrombie · Post by **Abercrombie** » Wed, 29 Apr 2009 6:04 pm

Try http://www.carrier.com.sg/service_contract_promo.shtml

Its from Carrier so no Hanky Panky like those many had encounter. The price list is in the web site above. 1 time service $180 for a 4+1 unit. I sign the 3x/year contract the last time when 2 of my A/C was leaking water after 4 years of use at $260. My contract had ended and I did not continue it as I am thinking more of a 3 year once maintance is ok for me

I will go back to them as I am happy with their service very professional.

djayaputra · Post by **djayaputra** » Mon, 06 Jul 2009 12:28 pm

Hi, i have just encountered this thread when i'm googling for aircon chemical cleaning. I have just have my external unit chemical cleaned, but the process and overall work was much less than cleaning the indoor unit.

But yet they charged me much more for that, for the indoor unit S$80/unit, external S$180/unit, and all they did for my external unit, just sprayed water and chemical at the unit, without opening it. (it's something i can do it myself)

And compared with what they did for the indoor unit, they open the frame, and wash the coil inside and outside... The chemical cleaning for external unit it's very easy but cost more than double.

Did i just got cheated for external unit cleaning?

Tommy

Post by **jpatokal** » Tue, 07 Jul 2009 10:37 am

djayaputra wrote:But yet they charged me much more for that, for the indoor unit S$80/unit, external S$180/unit, and all they did for my external unit, just sprayed water and chemical at the unit, without opening it. (it's something i can do it myself)

So you paid $260 to clean one single split aircon!? If yes, then you certainly got screwed -- the usual price is around $25 for normal cleaning, $50-70 for chemical.

mcarolina · Post by **mcarolina** » Thu, 10 Sep 2009 12:50 pm

Here you can't trust anyone. We used Hintech for the normal maintenance. We told them to come for the maintenance for 3 units AC, after he finished the cleaning, he checked the condensers and found they were dirty and he was offering us to do the service to the condensers too, so we accepted ( we knew exactly how much more we will have to pay him). Then he tested the gas in the condenser and told us that we needed to put more gas, he told us how much it would cost, so my husband told him please WAIT, let me check online if the price that you are telling me is correct or no, and in that specific moment the guy forgot he speaks English, while my husband was telling him that we will have to check first, the guy was putting the gas in the condenser without our approval, he was pretending he didn't understand what my husband told him, so for this reason I would not recommend to use them. He is the typical guy that will take advantage of you. They came to do a service for S$90 and we ended up paying them S$210.

carolynW · Post by **carolynW** » Thu, 10 Sep 2009 5:44 pm

I would like to recommend Vincent at 9694 7821, I found him honest and not needing to do stuff that does not need to be done, he was introduced to me by my landlord who has 5 other properties that he maintains. Our 10 aircons are serviced at S$120, per time. I think it is $60 for 5 units and then another $10 for each unit thereafter.

tatuanui · Post by **tatuanui** » Thu, 25 Nov 2010 9:45 am

sim1310 wrote:The aircon guy I use is called Anson and you can reach him on mobile 90707658.

Thanks for letting me post his details, he is worth sharing.

Sim

Thanks to the recommendations on this forum I've been using Anson for about 18 months and can highly recommend him to anyone looking for a/c service.
He even sorted out some electrical issues for me as well!

ryenko · Post by **ryenko** » Tue, 30 Aug 2011 11:58 pm

WARNING!!! Don't even think about using XXXXX. The guy is a total moron. I was tricked into their nic looking website but when this Mr. Chia came to try and fis my ref, he broke it completely. My freezer was working fine but it was my ref which I told him was not coolong as well. He took one look and told me he needs to change the filter and refill the gas. I agreed since I trussted him. After he tried to repair it, the freezer was not working anymore and the compressor would not shut off. He totally broke it. So if you dont want to waste money, never call this guy. AVOID XXXXX.

We do not approve postings like this. With a single post on your account and only one side of the story the credibility of such info is close to zero.

Moderator

Cindy83 · Post by **Cindy83** » Sat, 03 Mar 2012 3:12 pm

Hi,

I would like to share my air con servicing experience with u guys. I tried this service from my friend's intro, and the best thing i like is i dont have to take off day to stay home and wait as the service provided is after office hour. the service guy came at 7pm during a tue nite. And i was surprised he do work on sunday too. i recommended to my aunt office as the air con is not working, she agree that the guy did a good job, if anyone is keen can pm me for details...

Post by **x9200** » Sat, 03 Mar 2012 3:39 pm

Cindy83, it is so nice that you made this effort to get registered just to share your fascinating aircon story. Fortunately you can not use PM at this moment and please be strongly discourage to post any details of this surely no affiliation with you aircon company.

Moderator

Cindy83 · Post by **Cindy83** » Sat, 03 Mar 2012 4:33 pm

Erm... Why do the moderators here sounds so negative?I

ecureilx · Post by **ecureilx** » Sat, 03 Mar 2012 5:15 pm

Cindy83 wrote:Erm... Why do the moderators here sounds so negative?I

care to explain that ?

ever heard of FORUM RULES ?

SINGAPORE EXPATS FORUM
Singapore Expat Forum and Message Board for Expats in Singapore & Expatriates Relocating to Singapore

What to do? Bad experience with air conditioning service.

Bad experience with Hintech.

Air Con servicing

Who is online