Hi, thought I just shared my experience of my current domestic helper.
(Bear with me, this is a long but good one
We started our search in Jan and after numerous interviews in our house and getting the shortlisted helpers to have a orentation of our house and my 1 year old baby, we hired Joy on 1st Feb.
Joy was a wonderful helper right from the beginning. She was able to take instructions very well, she can cook, play with my 1 year old baby and her cleaning is something to marvel about. She can finish all her chores by 7pm and in bed by 8pm. I was overjoyed
After 1 month of bliss, I started to plan my holidays and went back to part-time work.
That's when everything goes downhill, Joy approached me on 2nd March early one morning, and asked me for a pay increment and all sundays off (She currently has to work one sun a month). I was alittle surprised but thought she kind of deserve it as she was doing a good job and I don't really need her on sundays. After speaking to her agent from 121 Personnel, we gave in to Joy's requests. However 2 days later, she wanted to talk to me again. She said this time she wants off on all public holidays and more money to cover her food and transport allowances. And if I do not give in, she wants to terminate her employment. I was very surprised and seek advice from the agency.
The agent spoke to her and she refused to give in so there is nothing she can do. The agent told me I have 2 choices; either I send her back to phillipines at my own cost, or find a replacement (I have to pay the agency another $350/- to hire a new helper plus insurance, on top of the $498 that we have already paid initially.). Besides that, there is nothing the agency can do unless you pay again.
I am really disappointed as the helpers are free to take up the job offer and then back off on their words with no consequences even after 1 day. (they know that with 10yrs+ experience she can find work very easily and there is no way anybody can find out why she left her previous employment. And she told me her sundays are packed with interviews and constantly ask me for time off to go for interviews. If I disagree, doors will fly!
) However for the employer, not only having to fork out the extra money, it upset my plans and cause unnecessary stress on my family.
I guess this has been a learning experience for me: Expect the unexpected so you will not be disappointed. Anybody who any comments, I love to hear from you.