more aircon woes

[EADG]

Friday they came to do regular maintenance

today the unit (let's say unit 2) that never dripped, drips

when I called about unit 2, they mentioned unit 3 has a tray / leak problem, but that was not reported when they did their visit

they say the tray is damaged and needs to be replaced

last time they came, same story, different unit (unit 1)

sound like fraud to you?

what kind of recourse is possible in these cases? is there a BBB of Singapore?

[sundaymorningstaple]

CASE (see the lower right hand corner of my useful links under Misc.)

[EADG]

thanks SMS, hoping it doesn't come to that, and yes your website is quite useful

so, is this a common thing here? this appears to be a reputable firm

[sundaymorningstaple]

I don't know how common of an occurrence it is, but if this site is anything to go by, it would seem that Aircon Techs leave something to be desired. I guess it is typical of Service Standards here in general though. I doubt it's fraud as much as stupidity. However, Enron was a reputable company as was the NKF here.

[ching]

maybe ask for recommendations from friends or your landlord?

we had the same problem with a couple of aircon service techs we tried