Lo and behold within a few weeks interaction with them had to begin and now 1 year in I now am yet another expat voice urging new expats to avoid them if they can.
I think there should be an award for the worst customer service company in Singapore and I would definitely nominate Far East for all categories.
However they also did make me laugh VERY hard when I asked for the number or extension to speak to a manager and was told "I'm sorry but our managers to not entertain customers telephone call"!! Classic!! hahahhaha
I then asked for an email address, but apparently Far East also do not use email.......ooooh maybe they are not aware that it is 2007 hmmmm