Is there a BBB or equivalent?

[Duffy]

We were living in Singapore for the past 8 months before recently making a move to France. Prior to leaving we purchased a dress from a tailor that would be hand made and shipped to us. Unfortunately the dress is way too large to wear in addition to other alterations made to it that we never asked for. I've spoken to him from France but he seems to think that there is nothing I can do from here and that I should just take the $400 dress and leave him be.

Can anyone tell me what options I have at this point? I'd love to make a formal online request to some bureau.

Thanks again in advance and I still miss Singapore!

[ksl]

We were living in Singapore for the past 8 months before recently making a move to France. Prior to leaving we purchased a dress from a tailor that would be hand made and shipped to us. Unfortunately the dress is way too large to wear in addition to other alterations made to it that we never asked for. I've spoken to him from France but he seems to think that there is nothing I can do from here and that I should just take the $400 dress and leave him be.

Can anyone tell me what options I have at this point? I'd love to make a formal online request to some bureau.

Thanks again in advance and I still miss Singapore!

The consumers association is the best place i know,
http://www.case.org.sg/ and possibly the small claims tribunal, they will advise you what to do!

Although the measurements taken prior to your leaving, the main factor i would think! If you have lost weight, this cannot be his problem, although mediation is the only way to go!

On the other hand if the measurements are completely wrong the burden of proof lies with you I believe.

If you have any friends here it may also help, if you can get them to pay him a visit, at least it will show solidarity, last resort would be the New Paper name and shame, and hope the bad publicity will teach him a lesson. I'm personally thinking of a website that could be used to blacklist people like this, although there are liability possibilities, to consider, but something needs to be done.

Far too often people are ripped off here in Singapore, especially tourists!