Singapore Expats

SIA- Manager, Customer Service

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Joined: Sun, 17 Jun 2007 12:22 am

SIA- Manager, Customer Service

Post by 801286 » Sun, 17 Jun 2007 1:24 am

hey guys!
anyone has any info on this job, like the salary wise, career path, job scope etc?was thinking of applying for either this or cabin crew executive...

Our Managers for Customer Service play a crucial role in managing and building relationships with SIA customers. You will attend to customers' feedback promptly and undertake measures to restore customers' confidence. You will also work closely with the various departments within SIA to establish the cause of customers concerns and to improve our products and services. In addition, you will assist in service audit functions and participate in marketing programmes to raise customer service standards.

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