Sms has some well valid points exactly the same situation exists here in the UK; employers so obsesed by profit look to pay the lowest wages possible. The result is such jobs go to people of either poor abilities or immigrants whose command of English language is so poor they are unable to acquire the more desirable and better paid jobs. In addition many immigrants are also hampered by poor qualifications or those that are not recognized by the UK government.
As a consequence of the above there are areas of service where people simply don't care about the job it is just a means to exist and even worse many have been tempted to come to Britain by false promises.