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Server Crash

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Pal
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Server Crash

Postby Pal » Wed, 31 May 2006 10:06 pm

Hi all,

As some of you have noticed, the database server crash on 30th May 1130pm and hence the forum is unusable. We managed to restore it on 31st May 1040am.

A moment ago at 930pm, we encounter another error and I have to restart the server to recover it. Thereafter, all posts and messages from 30th May 1130pm to 31st May 930pm were lost. This may be due to the corruption of the database.

This is the first time we have encountered such a problem. It may be related to last night's problem, which is a compatibility issue between the auto update of latest cpanel version, php and MySQL. This morning, we restored the server by updating the php, MySQL to the latest version.

We will try to recover all the data that has been lost and will thoroughly check for bugs or incorrect settings.

Sorry for the inconvenience caused.


Regards,

Pal
Last edited by Pal on Fri, 09 Jan 2009 1:41 am, edited 1 time in total.
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Pal
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Postby Pal » Wed, 31 May 2006 11:15 pm

Damages due to the crash:

The following from 1125pm 30 May to 930pm 31 May were lost:

1. All Posts and Topics
2. All Messages
3. All New registered members
4. All Bans
5. All Profile updates

We lost more than 100 posts and 30 new members.

Only 4 members joined today :o :o :o
http://www.singaporeexpats.com/forum/li ... tart=16560
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Plavt
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Postby Plavt » Wed, 31 May 2006 11:53 pm

Would all please note the server and my connection failed aroud 18.37 Tuesday 30 may British Summer Time (BST) ) 01.37 am Singapore time. I was unable to log on until around 05.00 am (12.00 pm Singapore) and the PM function was still inoperative. In that time a large number of posts and PMs have been lost and new members unable to join. Hope this allays any fears or doubts that posters may have.


Plavt.

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Wind In My Hair
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Postby Wind In My Hair » Thu, 01 Jun 2006 12:00 am

i noticed the server was down this morning. and when i managed to log in about 11:30pm i noticed the lastest post by bushbride on the philosophy thread was missing, and a couple of new threads too like the beach lounge one. my PM folders are intact though i didn't post any PMs in the last 24 hours so i wouldn't know if any were lost.

glad the site is back up now!

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Bart
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Postby Bart » Thu, 01 Jun 2006 12:05 am

Pal wrote:Damages due to the crash:

The following from 1125pm 30 May to 930pm 31 May were lost:

1. All Posts and Topics
2. All Messages
3. All New registered members
4. All Bans
5. All Profile updates

We lost more than 100 posts and 30 new members.

Only 4 members joined today :o :o :o
http://www.singaporeexpats.com/forum/li ... tart=16560



So those banned in this lot can return? :oops:

Pal
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Postby Pal » Thu, 01 Jun 2006 12:12 am

Bart wrote:
Pal wrote:Damages due to the crash:

The following from 1125pm 30 May to 930pm 31 May were lost:

1. All Posts and Topics
2. All Messages
3. All New registered members
4. All Bans
5. All Profile updates

We lost more than 100 posts and 30 new members.

Only 4 members joined today :o :o :o
http://www.singaporeexpats.com/forum/li ... tart=16560



So those banned in this lot can return? :oops:


Everything from 1130pm last night to 930pm today was lost but not anything before that.
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Bart
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Postby Bart » Thu, 01 Jun 2006 12:14 am

Pal wrote:
Bart wrote:
Pal wrote:Damages due to the crash:

The following from 1125pm 30 May to 930pm 31 May were lost:

1. All Posts and Topics
2. All Messages
3. All New registered members
4. All Bans
5. All Profile updates

We lost more than 100 posts and 30 new members.

Only 4 members joined today :o :o :o
http://www.singaporeexpats.com/forum/li ... tart=16560



So those banned in this lot can return? :oops:


Everything from 1130pm last night to 930pm today was lost but not anything before that.


So those banned during this period would now be unbanned

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Scorpion
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Thanx

Postby Scorpion » Thu, 01 Jun 2006 12:15 am

I wasn't unable to open the site on tuesday night at all, was just guess'n it was bco'z of any urgent server maintenance required or any unpredicted server crash that might have happened. :???:

Was very glad to know today, the site was back and all my old pm's are intact. As i never used the pm today not much idea on that.

Too sad that i have lost couple of my post in some of the movie an dessert threadz!!!!... :( & need to post them back.. but relieved that the old post are still safe.

Thanx to admin team, to get the site up and running again.

cheers all.
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Pal
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Postby Pal » Thu, 01 Jun 2006 12:17 am

Anyone with lost messages and posts please reply here.

Those members who registered between that time have to register again. UserID should be more than 16755 but all gone.
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SMS
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Postby SMS » Thu, 01 Jun 2006 12:18 am

Yeah, crashed by my clock around 11:30 pm refreshing a page which timed out repeatedly. Noticed at 9:30 this morning server was still down. but payroll day so was not on the board until about 8:30 just before leaving the office so noticed it was back up. Did not log in until 11:00 tonight when I noticed a rather large gap in my PM messages (24 hrs between messages? :o )

edited to note I just noticed that I must have posted a few because I had 7 posts and now only 5 including this one. :oops:

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Global Citizen
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Postby Global Citizen » Thu, 01 Jun 2006 7:27 am

I noticed I could not log on at all and did not know what was going on. Finally I sent an email off to admin (thank god I have a pm notification linked to my email so I at least had that email addy; otherwise, I would have been totally lost ) who were very prompt in replying that there was a technical glitch. Also noticed that my post was missing when it got back up.

I'm just glad to have the board back up as I really like this place and would hate for it not to be around.

Thanks to everyone responsible for bringing it back. :)
One man's meat is another's poison.

Pal
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Postby Pal » Thu, 01 Jun 2006 8:18 am

Thanks for the update.

Stay up whole night because of this :-|

Classifieds is also encountering problems because it shares the same user table.
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Bubbles
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Postby Bubbles » Thu, 01 Jun 2006 8:21 am

I got two pm's from other members before the crash, I read them. So, does that mean that they, too, can disappear, because they have?
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Global Citizen
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Postby Global Citizen » Thu, 01 Jun 2006 8:27 am

Bubbles wrote:I got two pm's from other members before the crash, I read them. So, does that mean that they, too, can disappear, because they have?


Bubbles, I'm lost here. What do you mean?
One man's meat is another's poison.

Pal
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Postby Pal » Thu, 01 Jun 2006 8:28 am

Bubbles wrote:I got two pm's from other members before the crash, I read them. So, does that mean that they, too, can disappear, because they have?


They should be lost. All new data between that time was missing.

More than 30 registered members are lost. We couldn't have deleted users cos even if we do, the userID number will still increase,

UserID number:
http://www.singaporeexpats.com/forum/pr ... profile&u=1432
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