Singapore Expats Forum

Airline Customer Service.

Chats, Flames, Jokes, Junks. Don't know where to post ? You've just found the right place.
Plavt
Moderator
Moderator
Posts: 4289
Joined: Wed, 18 May 2005
Location: United Kingdom

Airline Customer Service.

Postby Plavt » Tue, 28 Feb 2006 11:56 pm

An award should go to the United Airlines gate agent in Denver for being smart and funny, and making her point, when confronted with a passenger who probably deserved to fly as cargo.
A crowded United flight was canceled. A single agent was rebooking a long line of inconvenienced travelers. Suddenly, an angry passenger pushed his way to the desk. He slapped his ticket down on the counter and said, "I HAVE to be on this flight and it has to be FIRST CLASS."
The agent replied "I'm sorry sir. I'll be happy to try to help you, but I've got to help these folks first, and I'm sure we'll be able to work something out."
The passenger was unimpressed. He asked loudly, so that the passengers behind him could hear, "Do you have any idea who I am?"
Without hesitating, the gate agent smiled and grabbed her public address microphone. "May I have your attention please?" she began, her voice bellowing throughout the terminal. "We have a passenger here at the gate WHO DOES NOT KNOW WHO HE IS. If anyone can help him find his identity, please come to the gate."
With the folks behind him in line laughing hysterically, the man glared at the United agent, gritted his teeth and swore, "F*** you!"
Without flinching, she smiled and said, "I'm sorry, sir, but you'll have to stand in line for that too."

bunty
Reporter
Reporter
Posts: 632
Joined: Mon, 20 Mar 2006
Location: SG

Postby bunty » Thu, 23 Mar 2006 1:06 pm

this is called thinking on the feet .... good one


  • Similar Topics
    Replies
    Views
    Last post

Return to “Leisure Chat, Jokes, Rubbish”

Who is online

Users browsing this forum: No registered users and 2 guests