On Sunday I made a booking with asiarooms.com for our stay in Vietnam. I received a confirmation email and also one saying the payment was being processed. I then received an email yesterday saying that if we wanted the booking we would need to pay an extra $160 for the 25th Dec! We emailed them asking why and their response was:
Please be informed that the rate is higher because of hotel situation. Please advise if you want to continue the booking or you want to cancell it.
There was nothing on the website. Do we have any rights?
Thanks.