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CANON Printer MP370 and WindowsXP

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den
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CANON Printer MP370 and WindowsXP

Postby den » Mon, 14 Nov 2005 10:54 am

My computer with WindowsXP can't recognize this printer, cabel is ok, give message unknown device. Something wrong with USB drivers?
PDA, digital camera used same USB port without problem.

Long time never update my computer, anyone know what means SP1 or SP2 for WindowsXP?

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Bremen
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Postby Bremen » Mon, 14 Nov 2005 11:01 am

1. Download the drivers for your printer, or install them off the CD that came with your printer.

2. It's called "Service pack". Try a google search.
"Build a man a fire, and he'll be warm for a day. Set a man on fire, and he'll be warm for the rest of his life."
- Terry Pratchett

den
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Postby den » Mon, 14 Nov 2005 11:43 am

Printer drivers installed, twice. Something wrong with Canon-Windows connection. What type of software ServicePack? Patch for Windows?

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Bremen
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Postby Bremen » Mon, 14 Nov 2005 11:46 am

Yes. Run Windows Update.
"Build a man a fire, and he'll be warm for a day. Set a man on fire, and he'll be warm for the rest of his life."

- Terry Pratchett

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Scorpion
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USB

Postby Scorpion » Mon, 14 Nov 2005 12:44 pm

Hey den, guess the usb device drivers are corrupted in your machine there is no problem with printer and the device software. This happens when you plug out the usb device without proper shutdown.

Try go to device manager and reinstall them using your existing winXP package. No need to use the new service package as there are still some serious bugs in it.

cheers :cool:
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