After getting my cart about 1/3rd full I noticed it was getting rather hard to handle but it didn't dawn on me just yet. I went around a corner towing the cart as I sometimes do and almost wiped out an entire family with the damn thing. Then the dawn! all four wheels spin 360 degrees so when you try to make a turn you can't! The darn thing just goes straight as the cart just turns on it's own axis.
Once the cart was full, I managed to get someone to get the store manager (a rather roly-poly lady carrying like myself, an excess bit of weight). To try to expain to her what was an accident waiting to happen I just asked her if she would push my cart around following me for about 2 minutes. She said okay and away I went, her closely behind. Then I decided to make an abrupt left turn, and she took out about 30 cans off of the shelf and the end of the row. She understands the problem now.
As I then explained, someone is going to get hurt by an out of control cart and will end up suing NTUC. She has assured me that she will pass the problem upwards. I told her to just do the same thing to them, they'll quickly grasp the problem.
