Hi have not tried TigerAirways..
But have my first taste with AirAsia recently on my Bangkok trip...
Hmm .. first bad impression is the delay ... Flight was delayed for 1 1/2 hrs.. Later i heard that they have this reputation of delay esp if ur flight is a afternoon/evening/night flight.. Like what Eric have suggested.. it could be that reason for the delay ..
(2) Seats allocation
There is no allocation of seats for Air Asia.. Not sure if that applied for all budget airlines.. But it really make some differences if u r travelling in groups. U have to ensure that you r the first fews to broad the plane.. Otherwise, sitting together may be difficult to arrange..
And plus it can be quite frustrating where people try to 'chop' seats.. The airplane i took is 3 by 3 seat row. So u can see a group of 4 people trying to occupy a row of 6 seats by sitting the seat near window and one seat near aisle while leaving the middle seat empty. So normally people will not sit there unless there is really no seat. And when this happens, the person sitting near the aisle will move in to sit next to the person near the window..
(3) Cramp seats
Not suitable for long flight .. i think a couple of hours is still bearable..
(4) Baggage on hand
And the baggage section is quite limited.. so either dun carry too much stuffs on plane or make sure ur the first few to board the plane.. Otherwise, u will just have to cope with ur stuffs placed in at ur legs..
(5) Baggage limits
Oh most imptly they are very strict in the luggage weight.. 15kg and up to max 20kg. Anything more than that .. pls pay! Unlike SQ, they can accept up to 32kg .. once my dad's luggages even go up to 37kg! If u know u will not have many luggage, then this is ok.. I paid for extra luggage $$ coz we busted the 20kg! haha dun ask me what i buy from Bangkok .. lots to list down here...
(6) check-in Tickets
No more nice tickets.. Instead it looks like a receipt .. stating ur boarding time, your gate no.. etc Will mix up with my pile of receipts..
(7) Attendance marking
Not sure if this is standard procedure.. I saw the ground staff manually circling or ticking our ticket numbers on a piece of paper that has many numbers stated on it. A bit funny.. like circling some 'TOTO' number
Well not just a bunch of complains.. just stating what i experience.. Basically i believe you get what you pay. And i expect such services too .. as i pay cheap airfares comparatively. so i am prepared for such..
So if u r cost-sensitive, can go for the budget airlines.. at least they are safe.. Well at least i arrived in BKK safely and back to sg safely..
If $ is not an issue, i will still like my SQ, Cathay ...